Seasonal Retail Associate

FLSA Classification: Nonexempt
Salary Grade: To be determined
Reports to: Retail Manager
Department: Operations

The Blank Park Zoo in Des Moines, Iowa is a non-profit organization and home to more than 2,800 animals representing nearly 240 species of mammals, birds, reptiles, amphibians and fish, and is fully accredited by the Association of Zoos and Aquariums. The mission of the Blank Park Zoo is to inspire an appreciation of the natural world through conservation, education, research and recreation.

Position Purpose

Under the direction of the Retail Manager/Supervisor, the Seasonal Retail Associate will help operate the Gift Shop and the following areas: Stroller, and GoGo Plaza. Additionally, the Seasonal Retail Associate supports our Zoo Mission, which is to inspire an appreciation of the natural world through conservation, education, research, and recreation.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Daily Cash handling
• Operate assigned area for the entire day
• Ability to communicate effectively with guests, co-workers, and other zoo staff
• Enthusiastic and outgoing personality
• Great customer service and communication skills
• Ability to balance a cash drawer
• Basic computer skills
• Able to work weekends, holidays, special events, and evenings
• Proven Reliability
• Ability to pass background check
• Must be 16 or older

Competencies

• Flexible – Ability to be flexible with available hours
• Dedication – Must be passionate about the Zoo’s mission and committed to showing guests our message
• Positive – Must be a positive and effective team member
• Communicator – Must be able to communicate politely and effectively with guests and other staff members
• Efficient – Ability to quickly and competently complete tasks
• Some experience with cash handling
• Some experience with computers and Point of Sale systems

Supervisory/Management Responsibilities

None

Work Environment

While performing the duties of the job, the incumbent is required to work both indoors and outdoors with exposure to seasonal weather conditions for daily operations. This individual may be exposed to computer monitors.

Physical Requirements

The physical requirements described are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to successfully perform the essential functions.

Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like.
Never Occasionally Constantly

Moving self in different positions to accomplish tasks in various environments including tight and confined spaces.
Never Occasionally Constantly

Remaining in a stationary position, often standing or sitting for prolonged periods.
Never Occasionally Constantly

Moving about to accomplish tasks or moving from one worksite to another.
Never Occasionally Constantly

Adjusting or moving objects up to 25 pounds in all directions.
Never Occasionally Constantly

Communicating with others to exchange information.
Never Occasionally Constantly

Repeating motions that may include the wrists, hands and/or fingers.
Never Occasionally Constantly

Operating machinery and/or power tools.
Never Occasionally Constantly

Operating motor vehicles or heavy equipment.
Never Occasionally Constantly

Assessing the accuracy, neatness and thoroughness of the work assigned.
Never Occasionally Constantly

Driving.
Never Occasionally Constantly

Stooping, kneeling, crouching, or crawling –
Never Occasionally Constantly

Reaching with hands and arms.
Never Occasionally Constantly

Vision
Close vision; Distant vision; Color vision; Peripheral vision; Depth perception; Ability to adjust focus

Lifting Requirement.
> than 50 pounds Up to 50 pounds Up to 40 pounds Up to 25 pounds Up to 10 pounds

Required education and experience

• Cash handling experience preferred
• Point of Sale system experience preferred

Additional eligibility requirements

• Must be able to maintain work hours that will serve the needs of the Blank Park Zoo
• Must be able to maintain calm and act professionally in all situations such as emergencies and guest interactions.

Licenses/Certifications

• First Aid/CPR Training preferred
  

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Affirmative Action/EEO Statement

Blank Park Zoo is an equal opportunity employer and gives employment and promotional consideration without regard to race, color, sex, religion, age, disability, disabled veterans, veterans of the Vietnam era, and any other protected class as required by local, state, or federal law. We seek applicants for employment who are dedicated, hardworking and seek fulfilling employment. In return, Blank Park Zoo offers competitive income, benefits, and an excellent working environment.

To apply, click here.