What are the responsibilities and job description for the IT Specialist position at Blarney Castle Oil Co?
Overview
IT Specialist
Full-Time Competitive Benefit Package
Position based in-office in Bear Lake, Michigan
Responsibilities
Who is Blarney Castle Oil Co.? We’re the heart of C-Store operations in Michigan, along with the largest petroleum distirbuter in Michigan! We’re family-owned and have grown up in Michigan since our founding in 1933. Today we’re delighted to have over 1,800 smart, experienced, and fun team members across the state, all with one purpose in mind – building great customer experiences one person at a time!
Role Responsibilities:
Supports information technology, in a relatively large enterprise, including convenience store systems and related operational processes.
KNOWLEDGE/EXPERIENCE/REQUIREMENTS:
- Hands-on IT experience (set-up and trouble-shooting) with:
- Windows server
- Personal computers (laptops/desktops)
- Microsoft Office Suite
- Active Directory
- MS Exchange/Office 365
- Enterprise applications
- POS (point-of-sale) systems
- Networks
- Scanners
- Working knowledge of convenience store operational processes.
- Support and troubleshoot end user and other IT issues. Configure/install/support/maintain hardware/software (hands-on or oversight, as appropriate).
- Maintain system security.
- Monitor/run/troubleshoot system processes.
- Participate in project planning, development, and implementation.
- May work within team or cross-functionally/externally to continuously improve operational environment and implement new/updated technology with associated business processes.
- Demonstrated skills in:
- Planning and problem solving, especially involving technical environments
- Communication, both written and verbal, including presentations
- System/procedure documentation
- Organization and multi-tasking/prioritization
- Training/assisting (non-technical) personnel, involving systems and processes.
- Ability to work independently, in collaboration with others, and as part of a team.
- High school diploma or GED required. 3-5 years IT experience required. Preference will be given to candidates that have higher level IT training/education.
- Ability to travel, up to approximately 10% of time; primarily driving within Michigan, including non-frequent airline travel and occasional overnight stays.
Benefits: Our team members enjoy Medical & Prescription plan coverages, FSA, HSA, Dental, Vision, Short & Long Term Disability, Life Insurances, 401(k) with company match, PTO, Tuition Assistance Programs, Employee Assistance Programs, Identity Theft Protection, and Home Heating Discounts.
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