What are the responsibilities and job description for the Telephony Systems Manager position at BLaST Intermediate Unit 17?
Job Description:
The Voice Services Team Lead is a critical role that encompasses expert-level responsibilities in providing support, maintenance, and leadership for voice communication systems in K-12 school environments. This position requires advanced expertise in voice systems architecture and design, as well as exceptional customer service skills.
Main Responsibilities:
- Offer expert-level support and maintenance for voice communication systems.
- Develop and implement strategies to effectively market all existing and new voice services.
- Lead a team in providing specialized assistance to end-users.
Key Requirements:
- Expert-level knowledge of voice communication systems.
- Demonstrate mastery in diagnosing and resolving complex technical issues related to voice services.
