What are the responsibilities and job description for the Customer Service Associate position at Blast-One International?
Overview
BlastOne is a family owned, professionally run business that is growing fast globally and looking for top talent to join our dynamic fast paced family!
What makes us great is phenomenal staff who fit our fantastic culture! We believe in paying well and offering great benefits in order to attract the best talent.
What we do : BlastOne is a leading global supplier of Abrasive Blasting and Painting Facilities to a range of different industries.
Hiring fantastic people is our key to growth. We hire top talent who shares our values!
The Role
This role reports to the Regional Manager and is responsible to execute sales support tasks for the sales team; answering incoming phone calls, enter orders and complete customer order update requests.
- Customer Service Associates answer all incoming phone calls from the main line
- Primary focus is fast and accurate orders
- Build relationships with customers
- Work with the internal teams on calls to best assist customers and broaden skillset
- Maintain customer awareness of all promotions and advertisements
Required Skills / Qualifications
The Perks working at BlastOne
Personality / Core Value Requirements
BlastOne is a unique company. We have a strong, close-knit team of hard working, caring professionals who have a passion for supporting our customers. We are a third-generation family business, and we are dedicated to growing for generations to come. To accomplish this, we take great effort to ensure that the members we add to our team will contribute positively to the great culture we already have.
We're happy - but we spell it HAPIEE which is an acronym for our core values and beliefs :
H : Humility - it is the team that wins - no one is better than anyone else on the team. My success is just as much the result of others I work with.
A : We're Agile - we move and work quickly and are flexible - we change quick.
P : We're positive, outgoing and Passionate! Our favorite phrase is 'CAN DO!'
I : We act with Integrity at all times. We are respectful and courteous. We do the right thing.
E : We Execute - we do what we say we will do. Action is better than inaction.
E : We always operate with Excellence and with a hard work ethic.
