What are the responsibilities and job description for the Patient Liaison position at Blatman Health and Wellness Center?
About Us:
Blatman Health and Wellness Center is a leading integrative and holistic medicine clinic dedicated to addressing the root causes of pain and illness through minimally invasive, effective treatments. We empower patients to take control of their health and offer innovative approaches that combine regenerative, integrative, and holistic medicine principles.
We’re looking for a dedicated and professional Patient Liaison to join our team and help provide exceptional care to our patients.
Key Responsibilities:
- Answer new patient calls with warmth and professionalism, providing information about our services and scheduling appointments.
- Manage patient scheduling efficiently, ensuring smooth operations for our clinic.
- Serve as the first point of contact for inquiries, confidently answering questions about integrative, functional, and holistic medicine.
- Maintain accurate patient records and documentation.
- Collaborate with the team to provide seamless administrative support for clinic operations.
- Assist physician and leadership with administrative tasks.
- Complete data entry and assist with billing and records request tasks.
Qualifications:
- A strong interest in holistic, integrative, and functional medicine.
- Excellent communication skills with confidence and comfort speaking on the phone.
- Ability to quickly learn and synthesize new information about treatments and clinic protocols.
- Highly organized with great attention to detail.
- Proficient with office tools such as scheduling software, email platforms, and basic computer applications.
- Friendly, patient-focused, and professional demeanor.
Benefits:
- Generous supplement and services discount
- PTO
- Opportunity to be part of a dynamic team passionate about improving lives through holistic medicine.
- Supportive and positive work environment.
Job Type: Part-time
Pay: $18.00 - $19.00 per hour
Expected hours: 25 per week
Benefits:
- Employee discount
- Paid time off
Schedule:
- No weekends
Ability to Relocate:
- Blue Ash, OH 45242: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $19