Lead System Architect - Pega (LSA)

Company Description

Blend is a premier AI services provider, committed to co-creating meaningful impact for its clients through the power of data science, AI, technology, and people. With a mission to fuel bold visions, Blend tackles significant challenges by seamlessly aligning human expertise with artificial intelligence. The company is dedicated to unlocking value and fostering innovation for its clients by harnessing world-class people and data-driven strategy. We believe that the power of people and AI can have a meaningful impact on your world, creating more fulfilling work and projects for our people and clients. For more information, visit www.blend360.com.

This exciting position is with FutureproofAI, a Blend Company that leverages the power of AI to turn first party data into 1:1 marketing that drives transformative results for enterprises. FutureproofAI has its operations in US, UK and India which has experienced explosive growth in a short span of time. With the status of Pega Specialized partner and leveraging the latest technologies, FutureproofAI has quickly established itself as a reliable and innovative partner for businesses seeking to improve their marketing, operations and digital capabilities. 

Job Description

Collaborate & Define Requirements 

• Work closely with business analysts, project managers, and key stakeholders to gather both technical and non-technical requirements. 

• Define KPIs and success metrics to ensure alignment with broader business objectives. 

Application Design & Best Practices 

• Lead design sessions, embedding performance, scalability, and security considerations into the application architecture. 

• Champion a strict adherence to Pega best practices, advocating for an “out-of-the-box first” philosophy. 

Solution Architecture & Frameworks 

• Architect and design enterprise-grade applications using Pega CDH and Pega Platform. 

• Ensure solutions align with established client enterprise standards and governance models. 

Documentation & Process Flows 

• Develop and maintain comprehensive documentation, including design documents, process flows, and best practices. 

• Establish and enforce standardized documentation procedures for Pega CDH implementations. 

Collaboration with LDA 

• Partner closely with the LDA to validate solution designs and oversee the deployment of decisioning artifacts. 

• Coordinate code merges and ensure successful production rollouts. 

Testing & Quality Assurance 

• Leverage Pega’s out-of-the-box testing tools and frameworks to minimize defects and accelerate feedback loops. 

• Champion rigorous QA processes, including automated testing, code reviews, and performance validations. 

Platform Configuration 

• Configure crucial platform components—queue processors, job schedulers, data flows, data pages and activities—to support robust CDH solutions. 

• Oversee environment setup and maintain best practices for environment management and maintenance. 

• Understand and extend Pega PDC - Monitoring reports, Custom Alerts, etc. 

• Guide the client on usage of PDC. 

Technical Leadership & Mentorship 

• Provide hands-on leadership for the development team, guiding complex technical tasks and ensuring high-quality deliverables. 

• Mentor team members to foster skill development, knowledge sharing, and adherence to best practices. 

DevOps & CI/CD Integration 

• Advocate and implement DevOps methodologies, integrating continuous integration and continuous delivery pipelines for solution deployment. 

• Extend Deployment pipelines to include automated and manual testing steps, Email notifications to stakeholders and ultimate deployment to downstream environments 

Enterprise Integration & Architecture 

• Work with enterprise architects to enable seamless integration between Pega CDH and other business-critical systems (e.g., CRM, data lakes, marketing automation platforms). 

• Identify optimal integration patterns that balance performance, reliability, and maintainability. 

Performance Tuning & Scalability 

• Proactively monitor and optimize application performance, addressing bottlenecks to ensure scalability as user loads and data volumes grow. 

Governance & Compliance 

• Define, document, and enforce architectural standards, data governance, and security protocols. 

• Collaborate with security and compliance teams to ensure data privacy and regulatory adherence. 

Thought Leadership & Innovation 

• Stay abreast of emerging Pega features and industry trends, driving continuous improvement in solution design. 

Prerequisites 

• Pega Certified Lead Systems Architect  

• Pega Certified Decisioning Consultant 

Qualifications

• 8 years of industry experience 

• Experience supporting a CDH application from a Pega Platform perspective 

• Bachelors or Masters in Information Science/Computer Science or relevant field  

• Exemplary communication and organizational skills  

Additional Information

Blend is an Equal Opportunity Employer

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