What are the responsibilities and job description for the Assistant Retail Store Manager position at Blick Art Materials?
Role Overview
The Assistant Manager serves as a key member of the retail team, responsible for driving sales growth, delivering exceptional customer experiences, and maintaining a safe and organized work environment.
Main Responsibilities:
- Lead the retail team to achieve sales targets, uphold customer service values, and maintain excellent relationships with customers and suppliers.
- Develop and implement strategies to drive sales growth, manage inventory, and maintain stock levels.
- Collaborate with the Store General Manager to manage House Account orders, contact Account customers, and maintain customer relationships.
- Oversee all aspects of inventory management, including vendor direct and special orders, min/max changes, inventory adjustments, weekly cycle counts, store transfers, RTVs, and shipment processing.
- Ensure compliance with company policies and procedures, maintain POGs, and enforce display and signage standards.
- Pre-coordinate store inventory preparations, including creating a store map, section labeling, pre-count assignments, product bundling, labeling non-scan products, and assigning staff tasks.
- Implement Loss Prevention and Safety measures, enforce operational controls, and maintain a safe working environment.
- Supervise shifts, manage payroll, create schedules, and assign tasks to staff members.
- Conduct interviews for open positions, resolve associate issues, and provide training on Blick Onboarding Training, Sales Training Program, and promotional events.
