Assistant Manager - Hardware

Hardware Assistant Manager

Primary Objectives of the Assistant Hardware Assistant Manager

• Provide exceptional customer service to ensure customer satisfaction and loyalty.
• Maintain the overall upkeep and organization of the store to create a welcoming shopping environment.
• Lead and motivate the hardware sales team to achieve sales targets and deliver excellent customer service.

Primary Responsibilities of the Hardware Assistant Manager

• Direct customers to products and provide detailed information about goods to assist in their purchase decisions.
• Answer customer questions and resolve any issues or concerns promptly and professionally.
• Stock store items, ensuring shelves are well-organized and fully stocked at all times.
• Organize items in the store to maintain a clean and orderly appearance.
• Perform cleaning and upkeep tasks to ensure the store is always presentable.
• Protect company values by keeping financial information and plans confidential.
• Follow and enforce all safety rules and policies as outlined by and communicated by Bliffert Lumber management.
• Act as the stores representative, providing exceptional customer service and fostering positive customer relationships.
• Report any injuries or incidents immediately to upper management.
• Handle cash transactions accurately and efficiently.
• Utilize Windows-based software for various tasks, including inventory management and sales tracking.
• Additional job responsibilities to be determined by upper management as needed.
• Develop and implement strategies to improve sales and customer satisfaction.
• Train, supervise, and evaluate hardware sales associates to ensure they meet performance standards.
• Monitor inventory levels and coordinate with suppliers to ensure timely restocking of products.
• Conduct regular team meetings to communicate store goals, updates, and best practices.

Requirements of the Hardware Assistant Manager

• Reports to upper management and collaborates with other departments to ensure smooth store operations.
• Occasional local travel with a company vehicle may be required for store-related tasks.
• Ability to lift up to 50 lbs. as needed for stocking and organizing store items.
• Must be available to work some weekends to accommodate store hours and customer needs.
• Strong leadership and communication skills to effectively manage and motivate the team.
• Proven experience in retail management, preferably in a hardware or similar environment.
• Excellent organizational and multitasking abilities to handle various responsibilities efficiently.

• Company Benefits

• Paid vacation and holidays
• 401K -Employer match
• $15,0000 Company paid Life Insurance Policy
• Company Paid Short-term disability
• Annual bonus and Annual increase
• Employee Stock Ownership Plan (ESOP)
• Company Paid Profit Sharing
• Medical and Prescription drug insurance
• Company Paid Dental if enrolled in Medical,
• Vision insurance
• Supplemental Life Insurance (Employee, Spouse, Children)
• Long-term disability insurance