What are the responsibilities and job description for the Front Desk Associate position at Blink Fitness Rialto?
Job Overview:
At Blink, this role is called a Moodlifter, more widely known title of Front Desk Associate! What is a Moodlifter you ask? Moodlifters are the people who greet each of our members with ear to ear smiles, over the top enthusiasm and pretty much know everyone in the gym. They consistently go above and beyond and you can’t help but smile when you see them.
Responsibilities:
- Greet every member and guest with enthusiasm and a smile
- Tour potential members around the club with the goal of signing up the person for a membership
- Answer phone calls in a professional and energetic manner
- Execute all opening/closing operational procedures to ensure the club runs smoothly
- Handle member requests and concerns with a sense of urgency
- Actively participate in ensuring the club is spotless including frequent bending, lifting, and walking around the club to organize equipment and straighten up
- Sign members up for Startup Sessions with Blink Personal Trainers.
- Maintain regular and punctual attendance
- Reach required compnay goals inculding Sales and Startup sessions.
- Comply with all company policies and procedures
Qualifications:
- Enthusiastic, energetic, friendly and personable
- Excellent verbal and written communication skills
- Able to lift and move gym equipment weighing 2-90 lbs frequently and 110 lbs occasionally
- Able to remain in a stationary position at the front desk for the majority of the workday
- World class customer service skills
- Works hard, multi-tasks and is a problem solver
- Passion for fitness and the gym
Compensation and Benefits:
- Pay Transparency: $16.50/hr
- Complimentary Blink Membership
- Benefits
Salary : $17