What are the responsibilities and job description for the Pharmacy Technician, Intake position at Blink Health?
Job Description:
Blink Health is a healthcare technology company that builds products to make prescriptions accessible and affordable to everyone.
We have two primary products – BlinkRx and Quick Save – that remove traditional roadblocks within the prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.
BlinkRx Overview:
BlinkRx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications.
Patients benefit from transparent low prices, free home delivery, and world-class support on this centralized platform.
With BlinkRx, patients will no longer experience issues such as not being able to afford their medication, needing a doctor to fill out a form for them, or the pharmacy not having the medication in stock.
Responsibilities:
- Receive, enter, and process prescriptions as per Blink protocols
- Assist in the preparation of prescription orders, including management of workflow, dispensing, and shipping
- Maintenance of inventory including inventory storage, ordering, rotating and beyond use dating
- Place outbound phone calls and receive inbound phone calls to resolve routine and new issues with patients, doctors, and insurers
- Document all call information and data discovery according to operating procedures
- Provide patient care to accurately support our programs and triage to a pharmacist when required
- Obtain a fundamental understanding of the Blink Health product for quick pharmacy assistance
- Resolve open orders through communication with pharmacists and the Blink Health Customer Experience team
- Perform all tasks in a safe and compliant manner that is consistent with corporate policies as well as State and Federal laws
- Work collaboratively with the management team and pharmacists
Requirements:
- Active Pharmacy Technician license in the state of Missouri (in good standing and unrestricted)
- National certification as a pharmacy technician through PTCB or NHA preferred
- 1 - 2 years pharmacy technician experience
- Strong command of the English language
- Excellent phone presence in a support/service capacity
- Attention to detail with a high degree of accuracy
- Proven ability to learn complex new software and technologies
