What are the responsibilities and job description for the Senior Product Designer - CRM position at Blink?
Blink is the user experience firm for the world's leading companies. We use evidence-driven design to create products that people use, love and remember. With studios in Boston, New York, San Diego, San Francisco, and Seattle, Blink brings two decades of experience to research, design, and strategy for clients such as Amazon, Facebook, Microsoft, NASA, Starbucks, and USAA.
This opportunity is a part of Blink's Embedded practice which supports long-term opportunities with some of Blink's largest client partners.
Duration : On-going
Location : Hybrid from Irvine, CA
What you will be doing
Leading and executing on innovative and engaging digital products that delight customers and drive business results. Working within cross-functional product development team(s) - producing deliverables and artifacts, including requirements visualization, participatory design, concept models, scenarios, user journeys / flows, wireframes, interactive prototypes, and visual designsProviding feedback and direction to ensure intuitive and innovative solutions and driving consistency following established experience design principles and guidelines - in compliance with the design systems and brandingProviding constructive feedback to other Product Designers to ensure the team is delivering high-quality, data-driven experience designs and visual designsPartnering with UX researchers and other product leaders to test and optimize the end-to-end digital experience, for the purpose of maintaining cohesion across the broader digital ecosystem and solving cross-application design challengesAssessing and optimizing the performance of new existing products and services by conducting / participating in usability testing and interpreting analytics dataPresenting work to product stakeholder and leadership teamsPartnering with the development and design system teams to ensure design solution is implemented correctly and consistentlyCreating user journey maps, workflows, personas, day-in-the-life scenarios, and use case summaries to help deepen the organizational understanding of our usersFacilitating design-centered workshops with cross-functional stakeholders based on opportunities identified through researchYour background
Bachelor's degree in design, human-computer interaction (HCI), or equivalent professional experienceDriven by user-centered and design thinking methodologiesExperience building and launching features / products that encompass an end-to-end experience across a variety of platformsDemonstrated ability designing intuitive and meaningful mobile appsHands-on experience with Adobe XD, Miro UX, and prototyping toolsClear and articulate written and verbal communication and strong interpersonal skillsCase studies that tell the story of your approach and design process to solve complex problems driven by dataAbility to work independently and collaborativelyPreferred : Prior experience using Salesforce
150,000 - $160,000 a year
Blink is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status, or disability.
Salary : $150,000 - $160,000
