What are the responsibilities and job description for the Game Producer, Technical Operations - Diablo Immortal position at Blizzard Entertainment?
Team Name
Job Title:
Game Producer, Technical Operations - Diablo Immortal
Requisition ID
R025220
Job Description
The minions of Hell are growing stronger...
Join us as we write a new chapter in the Diablo universe! Diablo Immortal, an action RPG mobile game set in the world of Sanctuary, allows players to slay demons anywhere, at any time, in the palm of their hands!
We’re seeking a Game Producer focused on Live Technical Operations to help manage our fast-paced, multi-patch development environment. This role is all about coordinating the technical and operational work between the Engineering, QA, and external technical teams to deliver high-quality live updates and patches. You’ll own planning, tracking, issue triage, and communication with internal and regional teams while supporting live service needs around the clock.
This role is anticipated to be a hybrid work position, with some work on-site and some from home. The home studio for this role is Irvine, CA.
Responsibilities
Best known for iconic video game universes including Warcraft®, Overwatch®, Diablo®, and StarCraft®, Blizzard Entertainment, Inc. (www.blizzard.com), a division of Activision Blizzard, which was acquired by Microsoft (NASDAQ: MSFT), is a premier developer and publisher of entertainment experiences. Blizzard Entertainment has created some of the industry’s most critically acclaimed and genre-defining games over the last 30 years, with a track record that includes multiple Game of the Year awards. Blizzard Entertainment engages tens of millions of players around the world with titles available on PC via Battle.net®, Xbox, PlayStation, Nintendo Switch, iOS, and Android.
Our World
Activision Blizzard, Inc., is one of the world's largest and most successful interactive entertainment companies and is at the intersection of media, technology and entertainment. We are home to some of the most beloved entertainment franchises including Call of Duty®, World of Warcraft®, Overwatch®, Diablo®, Candy Crush™ and Bubble Witch™. Our combined entertainment network delights hundreds of millions of monthly active users in 196 countries, making us the largest gaming network on the planet!
Our ability to build immersive and innovative worlds is only enhanced by diverse teams working in an inclusive environment. We aspire to have a culture where everyone can thrive in order to connect and engage the world through epic entertainment. We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered.
The videogame industry and therefore our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business and relationships with industry partners.
We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do. We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.
We are committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are a disabled individual requiring an accommodation to apply for an open position, please email your request to accommodationrequests@activisionblizzard.com. General employment questions cannot be accepted or processed here. Thank you for your interest.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status, among other characteristics.
Rewards
Requirements
We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered! Subject to eligibility requirements, the Company offers comprehensive benefits including:
In the U.S., the standard base pay range for this role is $29.81 - $55.14 Hourly. These values reflect the expected base pay range of new hires across all U.S. locations. Ultimately, your specific range and offer will be based on several factors, including relevant experience, performance, and work location. Your Talent Professional can share this role’s range details for your local geography during the hiring process. In addition to a competitive base pay, employees in this role may be eligible for incentive compensation. Incentive compensation is not guaranteed. While we strive to provide competitive offers to successful candidates, new hire compensation is negotiable.
Job Title:
Game Producer, Technical Operations - Diablo Immortal
Requisition ID
R025220
Job Description
The minions of Hell are growing stronger...
Join us as we write a new chapter in the Diablo universe! Diablo Immortal, an action RPG mobile game set in the world of Sanctuary, allows players to slay demons anywhere, at any time, in the palm of their hands!
We’re seeking a Game Producer focused on Live Technical Operations to help manage our fast-paced, multi-patch development environment. This role is all about coordinating the technical and operational work between the Engineering, QA, and external technical teams to deliver high-quality live updates and patches. You’ll own planning, tracking, issue triage, and communication with internal and regional teams while supporting live service needs around the clock.
This role is anticipated to be a hybrid work position, with some work on-site and some from home. The home studio for this role is Irvine, CA.
Responsibilities
- Support the planning and coordinating game launches, patches, and service updates in partnership with senior producers and the technical team.
- Be the main point of contact and communication facilitator between the two technical teams, one at Netease located in China and one at Blizzard in the US.
- Helped manage and track technical roadmaps and projects with the engineering team.
- Assist in the issue triage and submission process during release cycles.
- Communicate patch timelines, key dates, and blockers to relevant stakeholders clearly and proactively.
- Regularly sync with team leads to provide status updates on live content, deployments, and ongoing risks.
- Serve as a point of contact for regional teams on live service concerns, escalating as needed.
- Collaborate with the Technical Lead to serve as a point of contact for technical concerns and projects, both internal and external.
- Participate in infrastructure and publishing discussions to stay aligned on release readiness.
- Be part of the live support rotation and contribute to issue resolution when service-impacting problems arise.
- Minimum 3 years of experience working on live software services in a producer, project manager, or similar role.
- Proven ability to develop, manage, and maintain complex schedules efficiently.
- Strong track record of driving projects to successful and timely completion.
- Excellent communication skills, with the ability to convey information clearly and concisely to both key stakeholders and the broader team.
- Solid understanding of game development processes and project management principles.
- Exceptional attention to detail, ensuring all aspects of the project are carefully managed.
- Experience with engineering, tools, or technical production.
- Passion for action RPGs and gaming in general.
- Previous experience working on mobile game development or live-service mobile games.
- Chinese proficiency, especially technical terms, as one of the bonus criteria.
Best known for iconic video game universes including Warcraft®, Overwatch®, Diablo®, and StarCraft®, Blizzard Entertainment, Inc. (www.blizzard.com), a division of Activision Blizzard, which was acquired by Microsoft (NASDAQ: MSFT), is a premier developer and publisher of entertainment experiences. Blizzard Entertainment has created some of the industry’s most critically acclaimed and genre-defining games over the last 30 years, with a track record that includes multiple Game of the Year awards. Blizzard Entertainment engages tens of millions of players around the world with titles available on PC via Battle.net®, Xbox, PlayStation, Nintendo Switch, iOS, and Android.
Our World
Activision Blizzard, Inc., is one of the world's largest and most successful interactive entertainment companies and is at the intersection of media, technology and entertainment. We are home to some of the most beloved entertainment franchises including Call of Duty®, World of Warcraft®, Overwatch®, Diablo®, Candy Crush™ and Bubble Witch™. Our combined entertainment network delights hundreds of millions of monthly active users in 196 countries, making us the largest gaming network on the planet!
Our ability to build immersive and innovative worlds is only enhanced by diverse teams working in an inclusive environment. We aspire to have a culture where everyone can thrive in order to connect and engage the world through epic entertainment. We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered.
The videogame industry and therefore our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business and relationships with industry partners.
We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do. We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.
We are committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are a disabled individual requiring an accommodation to apply for an open position, please email your request to accommodationrequests@activisionblizzard.com. General employment questions cannot be accepted or processed here. Thank you for your interest.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status, among other characteristics.
Rewards
Requirements
We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered! Subject to eligibility requirements, the Company offers comprehensive benefits including:
- Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance;
- 401(k) with Company match, tuition reimbursement, charitable donation matching;
- Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave;
- Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others;
- If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance.
In the U.S., the standard base pay range for this role is $29.81 - $55.14 Hourly. These values reflect the expected base pay range of new hires across all U.S. locations. Ultimately, your specific range and offer will be based on several factors, including relevant experience, performance, and work location. Your Talent Professional can share this role’s range details for your local geography during the hiring process. In addition to a competitive base pay, employees in this role may be eligible for incentive compensation. Incentive compensation is not guaranteed. While we strive to provide competitive offers to successful candidates, new hire compensation is negotiable.
Salary : $30 - $55
