What are the responsibilities and job description for the Senior Technical Project Manager, Partner Success position at Blizzard Entertainment?
Responsibilities :
Primary POC for our Chinese partners : Establish and build strong relationships and clear communication lines with our Chinese partner teams.
Technical Ambassador for the Platform : Drives, develops and maintains a strong understanding of Battle.net features, capabilities, current integration points, and best practices to provide strong proactive guidance to technical personnel responsible for integration. This person is going to need to be able to empathize with teams implementing our tech across the entire gaming hardware landscape (PC, Mac, PlayStation, Xbox, Switch, iOS, Android space).
Collaborate on Product Strategy : Understands and facilitates the use of MVPs, financial metrics, ROI, revenue potential and opportunities across the B&OP products and services to determine priorities and impact. Utilizes industry expertise to generate ideas for new products or services. Remains up to date on research, market environment, industry trends, and technologies relating to the product. Looks for ways to increase the profitability of efficiency of existing products. Reviews and utilizes metrics reporting for fact-based decision making.
Creates Connections : Develops and maintains strong relationships (providing indirect leadership) with partners by serving as the principal day-to-day point of contact for all things related to the successful technical implementation. Liaises with Production, Product, and Commerical on Game Product Teams to facilitate communication and understand Business Priorities for the Franchise. Facilitates between Game Product Team and B&OP to determine high level requirements for projects and report back on status.
Manages Complexity : Provides regular communication (cross and intradepartmental, internal / external, and cross-hierarchy) to ensure transparency and progress of projects. Cuts through the ambiguity to identify the core issues (both procedurally and technically). Follow change management process to capture change requests, communicate impact, request stakeholder decisions, and execute changes, if applicable
Accelerates the Process : Communicates dates, capacity, metrics / results, and prioritization to make sure we are executing high profile deliverables. Negotiates agreements that meet critical development and launch deadlines while maintaining positive relationships. Focuses on delivery while keeping a vision to create a repeatable process. Lead and drive to be as functional and efficient as possible
Nurtures a Healthy Development Environment : Utilizes work systems that support effective, balanced, sustainable work while improving project predictability, individual and team agency, and product innovation. Champions efforts, activities and projects that build trust and collaboration within the organization. In partnership with leadership and HR, continually reassess the teams maturity and health.
Requirements
Proven experience managing end-to-end releases of a well-known software product
Detailed knowledge of software lifecycle; software development best practices; project management methodologies and release management methodologies
Self-driven, with the ability to deliver on ambiguous projects with incomplete data
Strong interpersonal skills and a love for collaboration
Strong understanding of the requirements gathering and intake process
Experience in working within global teams and cross-functional teams
Seeks out opportunities for improvement on a continuous basis
High attention to detail with an emphasis towards measurement
Comfortable working in new or ambiguous areas where learning and adaptability are necessary
Mastery navigating internal team and stakeholder relationships to be as efficient as possible
Possess a strong interest in the video game industry and community or highly familiar with the gaming space
Your Platform
Best known for iconic video game universes including Warcraft®, Overwatch®, Diablo®, and StarCraft®, Blizzard Entertainment, Inc. ( a division of Activision Blizzard, which was acquired by Microsoft (NASDAQ : MSFT), is a premier developer and publisher of entertainment experiences. Blizzard Entertainment has created some of the industrys most critically acclaimed and genre-defining games over the last 30 years, with a track record that includes multiple Game of the Year awards. Blizzard Entertainment engages tens of millions of players around the world with titles available on PC via Battle.net®, Xbox, PlayStation, Nintendo Switch, iOS, and Android.
Our World
Activision Blizzard, Inc., is one of the world's largest and most successful interactive entertainment companies and is at the intersection of media, technology and entertainment. We are home to some of the most beloved entertainment franchises including Call of Duty®, World of Warcraft®, Overwatch®, Diablo®, Candy Crush and Bubble Witch. Our combined entertainment network delights hundreds of millions of monthly active users in countries, making us the largest gaming network on the planet!
Our ability to build immersive and innovative worlds is only enhanced by diverse teams working in an inclusive environment. We aspire to have a culture where everyone can thrive in order to connect and engage the world through epic entertainment. We provide a suite of benefits that promote physical, emotional and financial well-being for Every World - weve got our employees covered!
The videogame industry and therefore our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business and relationships with industry partners.
We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status, among other characteristics.
Rewards
We provide a suite of benefits that promote physical, emotional and financial well-being for Every World - weve got our employees covered! Subject to eligibility requirements, the Company offers comprehensive benefits including :
- Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance;
- k) with Company match, tuition reimbursement, charitable donation matching;
- Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave;
- Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others;
- If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance.