What are the responsibilities and job description for the Salon Guest Experience Coordinator position at Blo Blow Dry Bar Ponce?
Overview
We are seeking a friendly and organized Guest Services Coordinator to join our dynamic team. The ideal candidate will be the first point of contact for our clients, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires excellent communication skills and the ability to manage multiple tasks efficiently. Makeup Artist experience is a plus. This position is hourly commission.
Duties
- Greet clients warmly upon arrival and assist them with check-in procedures.
- Manage appointment scheduling and confirmations using our booking system.
- Provide product demonstrations and upsell retail products to enhance client experience.
- Maintain an organized reception area, ensuring all stock is replenished and displays are visually appealing.
- Foster a collaborative team environment.
- Address client inquiries and resolve any issues promptly to ensure satisfaction.
- Perform basic math calculations for sales transactions and inventory management.
Qualifications
- Proven experience in customer service or retail sales, preferably in a salon or beauty environment.
- Strong communication skills with the ability to engage effectively with clients and team members.
- Basic math skills for handling transactions and inventory counts.
- Ability to demonstrate products confidently and encourage upselling techniques.
- Excellent organizational skills with attention to detail in managing appointments and stock levels.
- A positive attitude, professionalism, and teamwork are essential.
- Makeup experience is a plus.
Join our team as a Salon Guest Experience Coordinator where you can contribute to creating an exceptional experience for our clients while growing your skills in a vibrant salon environment!
Job Type: Part-time
Pay: From $13.00 per hour
Expected hours: 25 – 30 per week
Benefits:
- Employee discount
- Paid time off
Shift:
- Day shift
- Evening shift
Application Question(s):
- Do you have reliable transportation?
Experience:
- Customer service: 1 year (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Preferred)
Ability to Commute:
- Atlanta, GA 30308 (Required)
Ability to Relocate:
- Atlanta, GA 30308: Relocate before starting work (Required)
Work Location: In person
Salary : $13