Safety Patrol (Outdoors)

Your Community Needs You – Begin Your Journey as a Block By Block Ambassador Today!

The starting pay for this position is $16.00 per hour.

This is an outdoors position and requires the ability to ride a bike.

So Why Block by Block?

At Block by Block we employ friendly Ambassadors to make public spaces better, which includes making them friendlier, safer and cleaner. With nearly 3,000 employees nationwide Block by Block large enough to provide lots of opportunities, but small enough to have your work noticed. Our Mission Statement is as follows: “With pride, we make public spaces friendly and vibrant for the communities we serve.”

Our rapid growth provides endless opportunities for your long-term career, not just your next job. 68% of our management team started in another job within our company, with a vast majority starting out as an Ambassador.

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Pay Rate: $16.00/hourly

Preferred Licensure: Drivers License

Preferred Experience/Skillset: Hospitality, Customer Service, Groundskeeping Foot Patrol

Daily Functions (includes but NOT limited to):

• Road closures
• Event Management
• Trash Management
• Power washing
• Occasional Bike patrol
• Cleaning (broom dust pan work)
• Outreach (De-escalation Mental Health crisis)

Schedule Specifics:

• Weekend Evening availability REQUIRED
• Sun. - Thurs. 11:30am to 8:00pm
• Fri. Sat. 1:30pm to 10:00pm

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But don’t just take it from us, here’s what our colleagues think from our Fall 2024 Employee Satisfaction Survey.

95.2% are happy that they selected Block by Block to work with

91.2% of employees would recommend Block by Block to a friend or family member looking for a job

91.9% of employees believe their direct supervisor is approachable and supportive

97.6% of employees are proud of the work they do to make their communities better (safer, cleaner, friendlier)

All About Being a Security Ambassador

Block by Block is looking for the friendliest people, who enjoy working in the security industry or related fields. If you love interacting with people in your current environment, but are looking for more variety in your assignments this might be the job for you!

Security Ambassadors are often like the local guardians for good in Chattanooga, TN and the other communities we serve because they:

· Professionally represent not only us, but our customer – Downtown Chattanooga Alliance. Ambassadors are highly visible and operate in some of most important fish bowls.

· Help the public see that the neighborhoods we serve are safe, leading to more return visits and sharing positive experiences.

· Take ownership of every person’s experience in Downtown Chattanooga Alliance, whether it’s a visitor, resident, worker or member of the street population, we want to enhance their experience.

· Take action when something out of the ordinary happens, which may require police, fire, EMS or social service outreach professionals.

As a Security Ambassador in Austin, no two days are ever the same, but a typical day will likely include the following responsibilities:

Be Visible, and Be Really Friendly: Our job is to be a visible presence and create continual friendly interactions with the people in the public space we serve to be a reassuring, helpful presence.

Patrol and Deter: You’ll move through your assigned zone on foot, bike or vehicle, maintaining a visible presence to deter unwanted activity and engage in socially unacceptable behaviors. Of course, this means plenty of walking and standing.

Proactively Address Issues Courteously: We want you to use the training you’ll be provided to interact with socially unacceptable behaviors, such as panhandling and disruptive behaviors, in a respectful way.

Ongoing Reporting: Be comfortable using our simple smart phone app to report normal activities and incidents.

We might be a great match if:

· You love going home every day with the sense of accomplishment that you made our city or someone else’s day better.

· You have prior experience in private security, customer service or other forms of public service or you want to start your career in these fields.

· You like being active. (Who doesn’t like paid exercise!)

· You are looking for a fantastic, second career opportunity (a.k.a. We love retirees!)

You may not be such a great match if:

You are looking for only a Monday through Friday job. We are busy all day (especially on the weekends)

You want to be sitting most of your day.

You don’t like people.

You’re not over 18 years of age.

Ready to Make a Difference?

If you’re proactive, community driven individuals and like working in a team environment, apply today for this fantastic role to help become part of our thriving city!

Block by Block is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

ESSENTIAL FUNCTIONS

· Provides a high level of visibility at the street level to carry out a wide variety of tasks SUCH AS PAROLING, WATCHFULNESS, AND BEING A DETERRENT TO CRIME and to improve the overall appearance of the service district they are assigned to.

· OBSERVE AND REPORT – while on patrol be watchful for unwanted behaviors or criminal activity and behaviors and report via two-way radios. Must be able to articulate an accurate description of persons, vehicles, and other similar identifiers.

· HOSPITALITY AND CUSTOMER SERVICE – While on patrol will go out of the way to actively acknowledge and greet pedestrians and say "hello" with a friendly greeting or identify visitors in order to provide directions, information, city information or recommendations to restaurants, entertainment or local attractions.

• REPORTING – must be able to provide written reports of broken infrastructure, such as: broken light fixtures, tree wells, broken bricks or unsteady bricks on sidewalks, graffiti on private property, and provide a basic daily report of accomplishments and tasks completed.
• PROFESSIONALISM – Must maintain a positive, professional environment in full compliance with applicable laws, regulations, policies, procedures and overall Block by Block standards of expected professionalism. Block by Block Ambassadors take pride in our job and in what we represent. WE WANT YOU TO DO THE SAME.
• PHYSICAL ABILITIES –

· Must have the physical capacity to TRAVERSE continuously during an eight-hour shift, with normal breaks (two fifteen minutes, and one thirty-minute meal break).

· Must be able to work outdoors in all conditions with provided inclement weather gear WITH PROVIDED GEAR AND WARM WEATHER GEAR

• COMMUNICATION – Must be able to speak, read, and write the English language in order to create basic reports.

We are proud to offer the following benefits:

INSURANCE - Medical with available FSA and/or HSA, Dental, Vision, Short-Term and Long-Term Disability, Life, and Accidental Death and Dismemberment, Critical Illness, and Accident

PAID TIME OFF - Vacation, Sick Time and/or PTO (Only where required by local requirements and contract agreements), Paid Leave (only where required by law), Holidays (only where required by contract agreement), Floating Holidays (only where required by contract agreement), Birthday Pay (eligible after one year of service at most locations unless otherwise stated in CBA), Jury Duty (only where required by law)

OTHER - 401K Retirement Savings Plan

HOLIDAYS – 8 paid holidays

VACATION - One week after one year of employment

401K - Eligible after one month of service

BIRTHDAY PAY - After one year of service.

Job Type: Full-time

Pay: $16.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Night shift
• Weekends as needed

Application Question(s):

• I have read the job posting and I am applying for this job knowing the work schedule, pay rate, and essential job duties? Please respond 'Yes' or 'No'.
• This is an outdoor position that requires traversing up to 5-8 miles and standing for long periods of time during your daily work shift. Are you able to successfully perform these essential job functions? Please respond 'Yes' or 'No'.
• This position requires friendly/positive interaction with the public throughout your daily work shift. You may encounter individuals who may have mental health issues, unpleasant behavior or are unhoused. Are you comfortable interacting with these types of individuals? Please respond 'Yes' or 'No'.
• This position is an outdoor position that requires working outside regardless of weather condition. You will be provided work uniforms, free of charge, that are appropriate for all weather conditions/seasons. Are you willing to work in any weather condition (rain, snow, cold and hot temperatures)? Please respond 'Yes' or 'No'.
• Have you previously worked for Block By Block? Please respond 'Yes' or 'No'.

Ability to Commute:

• Chattanooga, TN 37402 (Required)

Work Location: In person

Salary : $16