Director of Technical Training

Description

The Training Center Manager will play a crucial role in designing, implementing, and delivering state-of-the-art Technical Training Center for partners and customers. This individual will also work closely with various departments to assess training needs, develop curriculum, and facilitate engaging learning experiences that enhance technical skills, knowledge, and proficiency.

Requirements

Essential Functions:

Program Development and Management

• Design, implement, and evaluate training programs in various medical imaging modalities, including but not limited to X-ray, CT, MRI, ultrasound, and nuclear medicine.
• Ensure curriculum meets industry standards, regulatory requirements, and emerging technological trends.
• Collaborate with industry experts, academic institutions, and professional organizations to maintain cutting-edge offerings.

Leadership and Operations

• Oversee day-to-day operations of the training center, ensuring an optimal learning environment.
• Develop and implement strategic plans to advance the center’s mission and expand its reach.
• Manage budgets, resources, and facility maintenance to support training initiatives.
• Supervise a team of instructional designers and administrative staff while partnering with a team of technical instructors, mentors, and technicians,
• Internal Training & Development
• Collaborate with department managers and subject matter experts to identify training gaps while aligning training initiatives with company goals and objectives.
• Design and develop training materials, including manuals, presentations, videos, and online modules, tailored to the specific needs of the audience.
• Facilitate engaging and interactive training opportunities both in-person and virtually to enhance knowledge, troubleshooting techniques, and best practices.
• Maintain knowledge of emerging trends, advancements, and innovations in L&D through continuous learning and professional development activities.

Quality Assurance and Compliance

• Ensure training programs comply with accreditation standards, legal requirements, and safety protocols.
• Establish performance metrics to evaluate program effectiveness and learner outcomes for internal and external programs. 
• Represent Block Imaging in training-related audits to demonstrate role competency, performance evaluation, and provide training records as needed. 

Partnerships and Outreach

• Build and sustain relationships with healthcare organizations, equipment manufacturers, and academic institutions.
• Represent the training center at conferences, trade shows, and professional meetings.
• Identify and secure funding opportunities through grants, sponsorships, or other revenue streams.

Cultural Fit:

Values of Growth, Integrity, Together, Honor. Make choices that contribute to the development and reinforcement of the core values.

Qualifications:

Education: Bachelor’s Degree or equivalent required. 

Experience: 3-5 years in training & development preferably in the multivendor medical imaging industry.

Skills Requirements:

• Strong organizational, leadership, and project management skills.
• Exceptional communication and interpersonal skills.
• Familiarity with accreditation processes, regulatory requirements, and quality assurance practices.
• Established network within the medical imaging training and/or healthcare education community.
• Experience in classroom based, e-learning platforms, and simulation-based training.
• Basic knowledge of medical imaging manufacturers, modalities, technologies, and industry standards.
• A solid understanding of statistical analysis, proficiency in data manipulation experience with data visualization software and the ability to extract meaningful insights from large datasets.

Immediate Supervisor: 

VP of Parts & Service Operations

Supervisory Responsibilities:

Oversees Technical Training Center department and internal Training and Development Specialists. 

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.