What are the responsibilities and job description for the Account Manager position at Block, Inc.?
Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.
So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.
You will:
- Be responsible for growing and retaining a multi-million dollar GPV customer base
- Understand Food & Beverage customer needs to help achieve their business goals through Square
- Cross-sell and upsell products and features by discovering customer leads
- Effectively and strategically address customer concerns and issues
- Help grow our managed accounts program through multiple seller touch points
- Work with our Sales, Support, and Product teams to make sure customers have the best possible experience across all aspects of Square
- Support account management peers by taking on a product specialization, becoming an expert on a product or process, and delivering feedback to PMs
You have:
- 3 years of experience in Sales, Account Management, or a related field
- Experience discovering and closing sales opportunities and building client relationships
- Experience successfully managing a pipeline to achieve revenue targets
- Excellent organizational, analytical, written, and verbal communication skills
- Passion and knowledge about how new technologies can help better serve small and medium-sized businesses
- Experience within the Food and Beverage industry is preferred
Pay Transparency
Block takes a market-based approach to pay, and pay may vary depending on your location. U.S locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
Zone A: USD $46.63 - USD $69.90
Zone B: USD $43.37 - USD $65.00
Zone C: USD $39.62 - USD $59.42
Zone D: USD $34.95 - USD $52.45
Amounts listed above include target variable compensation.
Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering.
Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone.
Salary : $35 - $70
