What are the responsibilities and job description for the Quality Improvement & Training Specialist position at BLOCK INSTITUTE?
Job Details
Description
About Us:
Block Institute is committed to delivering high-quality, person-centered services to individuals with intellectual and developmental disabilities. We are seeking a Quality Improvement and Training Specialist to support staff development and enhance service quality within our Residential and Adult Day Services programs.
Position Summary:
The Quality Improvement and Training Specialist will develop and deliver training for Direct Support Professionals (DSPs), conduct onsite coaching, and support quality improvement initiatives. This role ensures staff understand and apply best practices, regulatory requirements, and person-centered approaches to service delivery.
Key Responsibilities:
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Facilitate training sessions on essential DSP skills, compliance, and best practices.
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Conduct onsite observations and provide real-time coaching to enhance service quality.
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Support quality improvement initiatives by identifying areas for staff development.
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Assist in maintaining compliance with OPWDD regulations and internal policies.
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Collaborate with program leadership to implement training and improvement strategies.
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Track and report on training outcomes and staff performance trends.
Qualifications
Qualifications:
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Experience in training, coaching, or quality improvement in a human services setting.
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Strong knowledge of person-centered practices and DSP competencies.
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Effective communication and coaching skills.
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Ability to assess service quality and implement improvement strategies.
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Familiarity with OPWDD regulations is preferred.
Work Schedule & Location:
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Reports to: Total Quality Management Coordinator
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Environment: Onsite training, staff coaching, and office-based work
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Schedule: Full-time, with flexibility to accommodate training needs
Benefits:
- Medical and dental insurance
- Paid time off – vacation and sick leave
- Life insurance
- 403(b) retirement account
- Commuter benefits plan
- Voluntary benefits such as critical care, disability, and additional life insurance
If you are dedicated to empowering individuals with developmental disabilities and possess the qualifications for this rewarding role, we encourage you to apply. Join us in our mission to provide exceptional care and support at Block Institute.
Block Institute is an equal opportunity employer committed to diversity and inclusion in the workplace. We welcome and encourage applications from all qualified individuals regardless of race, ethnicity, religion, gender, sexual orientation, age, disability, or veteran status.
Salary : $50,000 - $55,000
