US Benefits Operations Specialist

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block.

The Role

Square is looking for talented and organized Benefits Operations Coordinator to support our People - Benefits Operations Team. The Benefits Operations team is responsible for supporting and streamlining US Benefits. This is a full-time role reporting to the US Benefits Operations Manager.

Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below.

This is a great opportunity for someone who thrives in an “all hands on deck” environment, can wear multiple hats, and enjoys interacting with people. You are organized, detail-oriented, like to move fast and know when to be flexible.

You Will

• Oversee benefits processing in Workday for new hires, terminations, and qualified life events
• Provide administrative support for EOIs and integration error reviews by partnering with Square’s insurance carriers and our HRIS tool, Workday
• Partner with the Business Systems team to resolve benefits-related system issues, implement process improvements, and test system changes
• Respond to Tier 2 employee queries via Jira ticketing system and support the Benefits team on all operational needs.
• Provide functional support to employees needing assistance with Benefits Employee Self Services (ESS) transactions
• Process and track weekly and monthly invoices from all Benefits vendors
• Review accommodation requests to ensure all proper documentation is provided and assist with scheduling interactive sessions
• Support the planning of annual open enrollment and other benefits changes throughout the year
• Handle all outplacement service requests
• Process personal and administrative leave requests and assist with confirming return to work dates for all leaves as needed
• Collaborate with Benefits Program Managers on special projects, open enrollment and more
• Ensure company compliance with yearly audits, plan documents and all federal, state, and local laws
• Respond to government notices and ensure reporting requirements are met in a timely manner, including required notice distribution

You Have

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible.

Block will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

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