What are the responsibilities and job description for the IT Field Specialist, Columbus, OH position at Bloom Cannabis?
Bloom Cannabis is one of the largest family-owned cannabis companies in the country. We provide top-quality cannabis products that are safe and effective. We are expanding rapidly as we continue to earn new state licenses and gain recognition as a trusted resource in the cannabis industry.
We are currently looking to hire an IT Field Specialist to work out of our Ohio dispensaries. This position requires 50%-70% travel and the ability to work nights and weekends for emergencies.
Responsibilities:
- First line of support for technical inquiries and requests
- Travel for store IT hardware maintenance and issues
- Travel for new store openings and setup store hardware
- Troubleshoot employee computer and technical issues
- Assist with other technical administrative projects
- Author support documentation for our staff
Qualifications:
- Passion for IT and learning is an absolute must
- Superb technical writing and communication skills
- Ability to stay organized and manage time efficiently
- Must be able to work independently and be self-motivated
- Ability to regularly lift up to 50lbs
Previous Work Experience:
At least 3 years of professional IT experience. Remote help desk experience is a huge plus.
Required Education:
High School (computer science or a related field studies is a plus)
Job Type:
Full-time
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Evening shift
- Weekends as needed
Work Location: In person