What are the responsibilities and job description for the Customer Service Manager/Admin Assistant position at BloomBox?
Company Description
BloomBox is a garden plant and supplies delivery service that hand delivers products within 3 days or less. Founded in 2016, BloomBox operates in 5 states: Pennsylvania, Maryland, Delaware, New Jersey, Virginia, and Washington DC. The company's unique approach ensures fresh and quality products are delivered directly to customers' doors.
This is a full-time on-site role for a Customer Service Manager/Admin Assistant at BloomBox in Lancaster, PA. The role involves managing customer inquiries and issues, coordinating with delivery drivers, handling administrative tasks, and ensuring smooth operations of the delivery service.
- Customer service skills
- Organizational and administrative skills
- Excellent communication skills
- Problem-solving abilities
- Attention to detail
- Knowledge of garden plants and supplies (preferred)
- Experience in a similar role (preferred)
- High school diploma or equivalent