What are the responsibilities and job description for the Medical Receptionist position at Blossom Smiles Dental Association?
Job Summary
We are seeking a dedicated and detail-oriented Bilingual Receptionist to join our team. In this role, you will be the first point of contact for our patients and visitors, providing exceptional customer service in both English and another language. Your responsibilities will include managing front desk operations, assisting with patient inquiries, and ensuring smooth communication within the clinic. The ideal candidate will have experience in a medical or dental setting and be proficient in using electronic health record systems.
Responsibilities
- Greet patients and visitors warmly, providing a welcoming atmosphere.
- Manage front desk operations, including answering phones, scheduling appointments, and handling patient check-ins and check-outs.
- Assist with documentation review and ensure all patient information is accurately recorded in the system.
- Utilize electronic health record systems such as eClinicalWorks or Epic for patient management.
- Maintain organized records and files to ensure compliance with clinic policies.
- Communicate effectively with patients regarding their inquiries and appointment details in both English and the second language.
- Collaborate with medical staff to facilitate smooth operations within the clinic environment.
Skills
- Previous experience as a dental receptionist or medical receptionist is preferred.
- Familiarity with electronic health record systems such as eClinicalWorks or Epic is a plus.
- Strong organizational skills with attention to detail for accurate documentation review.
- Proficiency in ICD-9 coding is beneficial but not required.
- Excellent communication skills in both English and another language are essential.
- Ability to type efficiently while managing multiple tasks at the front desk.
- Comfortable working in a fast-paced clinic environment while maintaining professionalism and empathy towards patients.
Join our team as a Bilingual Receptionist and contribute to providing excellent care for our patients while utilizing your language skills in a supportive healthcare setting!
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Schedule:
- Monday to Friday
- Weekends as needed
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: On the road
Salary : $18 - $20