Case Manager

The Case Manager coordinates placements for participants after completion of the in-jail portion of the program and monitors their progress at that placement. Performs substance (drug) screenings for participants on a daily basis. Assessments, advocacy, monitoring, collaborating care coordination, support, and documentation are essential and routine. Additional responsibilities include but are not limited to:

• Process participants substance (drug) screens in the onsite lab on a daily basis as participants respond to their random screening requirement;
• Teach in-jail classes and evening classes with participants who have been released;
• Assist participants with understanding and performing basic life skills in order to re-enter society substance-free;
• Perform placement coordination and monitoring;
• Provide transportation for participants to placement;
• Check-in and maintain reports on participants;
• Report to the supervisor and Drug Court Team regarding individual participant progression;
• Attend workshops and training sessions as appropriate; and
• Perform other assigned duties.

It is mandatory for Case Manager to:

• Support the principles and methods used and set forth by departmental practices and systems;
• Possess knowledge of human behavior and performance regarding individual differences in ability, personality, interests, learning, and motivation;
• Propensity to work in a dynamic environment that requires adaptation to changing goals, priorities, and needs;
• Routinely maintain tactful and professional conversations with others; including, while being confronted with controversial situations;
• Maintain organized working space, projects, and assignments; and
• Bolster and sustain a professional demeanor with the participants, colleagues, judges, lawyers, and other agencies; including calm, kind, and effective communications.

MINIMUM REQUIREMENTS TO PERFORM WORK

• High School diploma required;
• Degree favorable but not required;
• Experience favorable but not required; 
• Or equivalent training, education, and/or experience; and 
• Valid driver’s license.

PHYSICAL DEMANDS

While performing the duties of this position, the employee is frequently required to sit, reach and manipulate objects, tools and/or controls. The position requires mobility. Duties may involve moving materials weighing up to 10 pounds on a regular basis. Manual dexterity and coordination are required over 50% of the work period while operating equipment, such as computer keyboard, mouse, calculator and similar machines. The position requires hearing, mental acuity, speaking, and visual acuity.

WORK ENVIRONMENT

Most work is performed in a well-lighted, modern office setting with centrally controlled heating and air conditioning; and frequent work is performed in the County jail and courtrooms.

BENEFITS

Exceptional full time benefits include medical, prescription, dental, vision, FSA, HSA, optional USAble, paid holidays, paid sick days, paid vacation, EAP, retirement planning, pension with Tennessee Consolidated Retirement Services, employee clinic, employee discounts, and more.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description.