Probation Officer

Under the general supervision of the Probation Director, the Probation Officer manages a caseload of offenders. The Probation Officer ensures that offenders are complying with any orders from the court. Additionally responsibilities include, but are not limited to:

ESSENTIAL JOB FUNCTIONS

• Manage a caseload by meeting with offenders on a daily, weekly, or monthly basis to ensure the offenders are following all rules of the Court and completing all requirements, and if not, reporting violations to the Court;
• Teach a Batterer's Intervention Program for domestic violence offenders;
• Teach driving school to traffic offenders while following all rules and guidelines of Blount County Probation, TN Safety Council, National Safety Council, and TN Department of Safety;
• Refer offenders to A and D Assessments;
• Perform observed alcohol and drug (substance) screens;
• File and organize paperwork;
• Scan and attach documents to customer files;
• Accept, receive, and collect payments;
• Process and organize mail;
• Perform data entry into department databases;
• Assist, answer questions and interact with fellow employees and the general public;
• Create, maintain, and send caseload status reports to Probation Director on a regular basis;
• Work in the courtroom as offenders are referred to BCP for Supervision, Community Service, Driving School, Batterer’s Intervention Program, or DUI School;
• File Violation of Probation Warrants with the Courts as needed;
• Perform inventory and property management, monitoring of GPS and alcohol monitoring offenders as needed;
• Work an on-call schedule as needed; and

• Performs other assigned duties.

It is mandatory that for Probation Officer to:

• Knowledge of and ability to adhere to court policies, practices, and procedures;
• Gain and implement knowledge of the principles and methods used in the specific office;
• Gain and implement knowledge of the principles and methods used in the specific office;
• Skilled in the use small office equipment, including copy machines or multi-line telephone systems;
• Skilled in using computers for data entry;
• Skilled in working and speaking with groups;
• Ability to maintain a professional demeanor and an orientation towards customer service;
• Ability to organize and prioritize;
• Communicate effectively; and
• Ability to cooperate with fellow employees as a supportive team member. 

MINIMUM REQUIREMENTS TO PERFORM WORK

• Minimum of four (4) years of experience in a criminal justice or a social services agency providing counseling services; or
• Bachelor's degree or Associate's degree from an accredited college or university; or
• Equivalent training, education, and/or experience; and 
• Valid driver’s license.

PHYSICAL DEMANDS

While performing the duties of this position, the employee is frequently required to sit, reach and manipulate objects, tools and/or controls. The position requires mobility. Duties may involve moving materials weighing up to 20 pounds on a regular basis. Manual dexterity and coordination are required over 50% of the work period while operating equipment, such as computer keyboard, mouse, calculator and similar machines. The position requires hearing, mental acuity, speaking, and visual acuity.

WORK ENVIRONMENT

Most work is performed in a well-lighted, modern office setting with centrally controlled heating and air conditioning. 

BENEFITS

Exceptional full time benefits include medical, prescription, dental, vision, FSA, HSA, optional USAble, paid holidays, paid sick days, paid vacation, EAP, retirement planning, pension, employee clinic, employee discounts, and more.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description.