What are the responsibilities and job description for the Adobe Delivery Director (Bellevue, WA) position at Blue Acorn iCi?
Company Overview:
Blue Acorn iCi, an Infosys company, is a leading digital customer experience company combining analytics, ecommerce, content management, and Experience Driven Commerce services. No other company brings together engineers, data scientists, commerce experts, designers and strategists to create seamless, memorable and scalable customer experiences.
Through our integrated capabilities and unparalleled expertise, Blue Acorn iCi makes content and commerce more effective for legacy brands and digital natives alike, including Le Creuset, Casper, Bluemercury, Charter, Lovesac, and Panera.
Join our incredible team as we successfully deliver extraordinary digital experiences. We are truly a one-of-a-kind company!
Description:
Blue Acorn iCi is looking for a Deliver Director located in Bellevue, Washington who has project experience with Adobe applications and/or Adobe Cloud products. The Delivery Director’s primary responsibility is to lead and manage a team of software consultants. This includes managing delivery to customers, ensuring the right team members are placed in the correct positions, managing relationships with our customers as needed, and enforcing the use of best practices. The director is also responsible for hiring, onboarding, and assisting resourcing as it relates to the members of the team. This position should also be able to work with other departments to ensure smooth and successful operations across the company as it pertains to delivery.
Core Responsibilities:
Blue Acorn iCi is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.
Please click to read EEO Law and Pay Transparency Act and IER Right to Work Document and Privacy Notice.
Blue Acorn iCi will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact us at: engagement@blueacornici.com.
California applicants: Please click here for CCPA disclosures.
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Blue Acorn iCi, an Infosys company, is a leading digital customer experience company combining analytics, ecommerce, content management, and Experience Driven Commerce services. No other company brings together engineers, data scientists, commerce experts, designers and strategists to create seamless, memorable and scalable customer experiences.
Through our integrated capabilities and unparalleled expertise, Blue Acorn iCi makes content and commerce more effective for legacy brands and digital natives alike, including Le Creuset, Casper, Bluemercury, Charter, Lovesac, and Panera.
Join our incredible team as we successfully deliver extraordinary digital experiences. We are truly a one-of-a-kind company!
Description:
Blue Acorn iCi is looking for a Deliver Director located in Bellevue, Washington who has project experience with Adobe applications and/or Adobe Cloud products. The Delivery Director’s primary responsibility is to lead and manage a team of software consultants. This includes managing delivery to customers, ensuring the right team members are placed in the correct positions, managing relationships with our customers as needed, and enforcing the use of best practices. The director is also responsible for hiring, onboarding, and assisting resourcing as it relates to the members of the team. This position should also be able to work with other departments to ensure smooth and successful operations across the company as it pertains to delivery.
Core Responsibilities:
- Overall successful delivery on every customer engagement
- Ensuring team members have access to the tools and materials they need to deliver on their day to day required activities
- Ensure proper process and SDLC are being followed across all projects
- Ensuring career paths exist for individuals and work with them to make sure they are on the right paths to meet their personal goals
- Working with People Leaders and Mentors to ensure the robust development of all individuals
- Align with Platform leadership and Operations on project resourcing and staffing needs
- Act as customer point of contact for escalations involving projects team members are involved in
- Align with Estimation Manager on project estimations
- Review and sign off on SOWs as needed
- Assist with recruiting, interviewing, and hiring to fill immediate needs as well as plan for forecasted growth
- Assist sales with technical support and strategic alignment
- Enforcement of company policy and architectural alignment
- Minimum 3-5 years of experience managing technical teams
- Experience working on projects with Adobe applications
- Thorough and deep knowledge of the Software Development Life Cycle and Agile processes
- Knowledge of or ability to understand technologies such as HTML, CSS, SOAP, REST, Git, AEM
- Ability to communicate and document technical designs to both internal and external technical resources
- Ability to train and mentor development staff
- Proven ability to build, manage, and foster a team-oriented environment
- Proven ability to work creatively and analytically in a problem-solving environment
- Excellent communication (written and oral) and interpersonal skills
- Excellent leadership and management skills
- Capable of driving and defending design models and best practices
- Ability to inspire confidence in clients and provide leadership to implementation teams
- Ability to train and mentor direct managers as well as technical staff
- Strategic planning skills to help navigate internal and external customer requirements
- Ability to understand unique and complex business requirements and help develop plans to solve short and long term problems
- Ability to coach and guide employees through career paths
- Bachelor’s degree, preferably in computer science and/or equivalent experience in development industry
- 5 years of experience in design, development and support of large scale web application development
Blue Acorn iCi is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.
Please click to read EEO Law and Pay Transparency Act and IER Right to Work Document and Privacy Notice.
Blue Acorn iCi will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact us at: engagement@blueacornici.com.
California applicants: Please click here for CCPA disclosures.
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