AEM Business Systems Analyst

Company Description:

Blue Acorn iCi is a digital consultancy focused on delivering innovative solutions across customer experience, commerce, and data. Our team of over 400 experts enable clients to navigate large-scale, digital transformation programs. 

Whether it’s a digitally savvy consumer brand or a legacy manufacturer, Blue Acorn iCi empowers businesses with digital scalability to deliver unprecedented levels of performance and customer experience. With services that include strategy, analytics, design, and engineering, we elevate global brands across industries such as media, consumer goods & retail, financial services, manufacturing, technology and more.

Join our innovative and collaborative team as we deliver extraordinary digital experiences for some of the world’s largest brands! 

Position Summary:

We are looking for an experienced Business Systems Analysts to join our delivery team and help lead our Adobe Experience Manager (AEM) projects. This role is a critical member of our project teams and is responsible for working closely with our client’s stakeholders as well as the internal development team. In this role, you are translating the needs of the client into actionable user stories and working hand-in-hand with technical architects, developers and testers to deliver high quality ecommerce sites and experiences for our clients.

Job Duties & Responsibilities:

• Establish and foster stakeholder relationships and manage client expectations
• Work with our client’s business stakeholders to understand their business goals, strategies, plans and requirements
• Plan and facilitate requirements discovery workshops
• Lead the elicitation and documentation of our client’s requirements
• Ensure requirements meet client needs while remaining within the defined project scope
• Develop use cases, user stories, and other artifacts
• Collaborate with Technical Architects and Development Leads to ensure that the technical solutions meet the desired business outcomes
• As part of a project team, communicate the business requirements and functional specifications during internal refinement sessions, sprint planning, and as support for the development team throughout the implementation process
• Provide recommendations for business process redesign and documentation as needed for new technology
• Investigate problems and defects that arise during implementation and deliver or recommend solutions
• Planning and supporting User Acceptance Testing
• Maintain documentation on system functionality and features
• Complete other duties as assigned

Qualifications:

• Available to work onsite in Stamford, CT 
• 2 years of technical business analyst experience working hands-on with Adobe Experience Manager
• Bachelor’s degree in Computer Science, Information Systems, Business, or other related field
• High level of business acumen coupled with technical understanding of ecommerce sites and CMS platforms
• Understand the full journey outside of AEM (connections to other systems i.e. connections to Eloqua)
• Demonstrated success in a fast-paced, team-oriented environment
• In-depth knowledge of business operations and systems requirements processes
• Ability to foster relationships across different business units as well as with clients
• Proven ability to successfully manage complex project deliverables
• Experience working within a defined SDLC
• Bonus: Cloud experience would be a HUGE plus but do not make it a role qualification 
  Any AI experience would also be a HUGE plus but do not make it a role qualification

Preferred Skills & Technology:

• Experience with project management tools, enterprise-level content management systems, software development methodologies (Agile, Waterfall) and ADA accessibility tools
• Experience with translating business requirements into workable ADA complaint business solutions
• Familiarity with at least one of accessibility validation techniques using tools such as Accessibility Management Platform, AXE Chrome Plugin, FireEyes, Total Validator, WorldSpace

Full Time, Non-Temporary Employees enjoy a competitive benefits package that includes medical, dental and vision insurance, life insurance, disability, paid time off, 401(k), and more! Additional perks vary by location.

Blue Acorn iCi is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.

Please click to read EEO Law and Pay Transparency Act and IER Right to Work Document and Privacy Notice.

Blue Acorn iCi will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact us at: engagement@blueacornici.com.

California applicants: Please click here for CCPA disclosures.