What are the responsibilities and job description for the Administrative Assistant / Scheduling Specialist position at Blue Bird Day LLC?
Job Description
Job Description
Do you enjoy working with a collaborative team in pursuit of a shared mission? Want to make a positive impact in your community? Join the Eyas Landing / Blue Bird Day team!
Ideal candidates should be hard working, autonomous, and organized. Candidates should be eager to join a multi-disciplinary team of providers, collaborating to provide an individualized treatment approach that recognizes each child's individual needs and personality.
Responsibilities
Provide the highest level of customer service to patients, providers, and referrals as part of our in-house concierge admin team.
Manage assigned intake, scheduling, and billing tasks for client caseload as needed.
Check health insurance eligibility and benefits for clients as needed.
Manage the requests and daily management of insurance preauthorizations to ensure they are kept active and appropriately documented and linked to scheduled services / claims in the electronic medical records system.
Assist clients with understanding and processing their monthly statements
Address denied insurance claims for correction, reprocessing, and appeal to prove medical necessity for payment.
Manage the ongoing scheduling of services for clients to best meet therapy recommendations for treatment, client requests for services, and provider productivity expectations.
Answer all patient or insurance telephone inquiries with supervision from Administrative Manager.
Maintain client files on Microsoft 365 and electronic medical records system.
Answer phone calls, emails, and intake requests with professionalism, according to company style guidelines, and within the expected timelines.
Assist with various administrative projects as needed.
Manage all reception tasks for assigned shifts at the front desk.
Ensure the administrative office area is tidy and presentable.
Light cleaning and assisting with other office tasks as needed.
Participate in required supervision meetings for first six months of employment and as needed per discretion of supervisor.
Participate in all required company orientation, professional development days and ongoing trainings as required.
Participate in monthly staff meetings, department meetings and as needed team meetings.
Follow all company policies and procedures.
Requirements
Bachelors Degree OR 5 years of experience as an administrative assistant in lieu of of Bachelor's degree
1 year of experience as an administrative assistant preferred
Health care administration experience preferred
Experience using EMR systems; experience using Central Reach highly preferred.
Our comprehensive benefits
Competitive hourly rate $18.75-23.00 per hour
Competitive Paid Time Off (PTO) allowances
401k with substantial company match
Blue Cross Blue Shield PPO medical insurance
Dental and Vision insurance
Call A Doc (on call physician)
25,000 Life Insurance policy
https : / / threebirdsonemission.com / careers /
Our supportive, collaborative culture
- In-depth onboarding to set you up for success
- Individualized mentorship focused on your unique goals
- Department and all staff meetings
- Birthday and Anniversary celebrations
- Fundraising initiatives
- Holiday celebrations
- And MORE!
Salary : $19 - $23
