What are the responsibilities and job description for the Administrative Assistant / Billing Specialist (Chicago) position at Blue Bird Day?
Do you enjoy working with a collaborative team in pursuit of a shared mission? Want to make a positive impact in your community? Join the Eyas Landing / Blue Bird Day team!
Ideal candidates should be hard working, autonomous, and organized. Candidates should be eager to join a multi-disciplinary team of providers, collaborating to provide an individualized treatment approach that recognizes each child's individual needs and personality.
Responsibilities
- Provide the highest level of customer service to patients, providers, and referrals as part of our in-house concierge admin team.
- Manage assigned intake, scheduling, and billing tasks for client caseload as needed.
- Check health insurance eligibility and benefits for clients as needed.
- Manage the requests and daily management of insurance preauthorizations to ensure they are kept active and appropriately documented and linked to scheduled services / claims in the electronic medical records system.
- Assist clients with understanding and processing their monthly statements
- Address denied insurance claims for correction, reprocessing, and appeal to prove medical necessity for payment.
- Manage the ongoing scheduling of services for clients to best meet therapy recommendations for treatment, client requests for services, and provider productivity expectations.
- Answer all patient or insurance telephone inquiries with supervision from Administrative Manager.
- Maintain client files on Microsoft 365 and electronic medical records system.
- Answer phone calls, emails, and intake requests with professionalism, according to company style guidelines, and within the expected timelines.
- Assist with various administrative projects as needed.
- Manage all reception tasks for assigned shifts at the front desk.
- Ensure the administrative office area is tidy and presentable.
- Light cleaning and assisting with other office tasks as needed.
- Participate in required supervision meetings for first six months of employment and as needed per discretion of supervisor.
- Participate in all required company orientation, professional development days and ongoing trainings as required.
- Participate in monthly staff meetings, department meetings and as needed team meetings.
- Follow all company policies and procedures.
Requirements
Our comprehensive benefits
Our supportive, collaborative culture
Salary : $19 - $23
