Collections/Loss Mitigation Specialist

We have an exciting opportunity either in our Reston, VA corporate headquarters or in our Irvine, CA satellite office for a Collections Associate. In this senior collection’s role, extreme accuracy is required, attention to detail, and the ability to multi-task while managing and preparing numerous functions. Strong relationships, analytical and organizational experience is essential for success. Interpersonal skills, both written and verbal, are required for internal and external communication, to effectively perform this role. Commercial collections, automotive collections or repossession experience are strongly recommended in this role.

Duties and Responsibilities

• Daily account management (Early Stage, Mid-Stage and Late-Stage Collections)
• Critical decision making and strong account analytical skills.
• Strong understanding of repossession and remarketing.
• Learning and adapting to equipment resale markets and collateral evaluation.
• Strong attention to detail and ability to meet deadlines and deal tactfully with customers.
• Review concerns and extraordinary exceptions in a timely manner and bring them to the attention of management.
• Review and analyze daily aging reports, evaluate status of accounts.
• Background in legal collections, litigation, judgements and bankruptcy.
• Maintain the confidentiality of all customer or potential customer information in accordance with internal policies and procedures and federal rules and regulations.
• Review loan portfolio performance daily, with required monthly, quarterly, and annual reporting.

Knowledge/Skills/Abilities/Education:

• A minimum of three years’ experience in secured collections is required, specifically in collateralized lending.
• Must possess excellent verbal and telephone skills.
• Possess excellent negotiation, interpersonal, organizational, and analytical skills.
• Self-motivated with a strong sense of urgency, detail-conscious, and the ability to ensure quality of work completed.
• Experience in data management and reporting.
• Strong knowledge of Microsoft Office products including Excel, Word and Power Point.
• Desired experience in Commercial Collections, Automotive Collections or Repossession
• Spanish speaking is a plus

This job description is subject to change and may be amended based on management need and business demands.

Job Type: Full-time

Pay: From $75,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Ability to Commute:

• Reston, VA 20190 (Required)

Ability to Relocate:

• Reston, VA 20190: Relocate before starting work (Required)

Work Location: In person

Salary : $75,000