General Manager

Job description

Are you a proactive, assertive, take-charge person? When something is of value to you, do you have an almost uncanny ability to think ahead and charge forward to attain goals? Do you need and thrive in a work environment that allows for independence, freedom, and change? Are you happy to make decisions, but only once you’ve reviewed a problem from all angles and have determined that your choice is low risk and likely to work out well? Are you more of a leader than a team player, and only truly want to participate when you can personally contribute to the overall solution? Do you prefer not to delegate, as no one can do the job quite as well as you can? Are you hard on your direct reports, and harder on yourself? Is your communication style factual, no nonsense, and what some would call blunt?

• A culture that rewards Hungry, Humble, and Smart
• Autonomy, autonomy, and more autonomy. If there is a better way, we won’t stand in your way.
• Open ended income. When we win, you win.

POSITION OVERVIEW

The on-site Business Leader (General Manager) provides leadership, coordination, supervision, and oversight of the field and support operations. They will oversee and manage the overall success of the branch office. This position will maintain a strong client focus while driving employee engagement in a rapidly changing, competitive market

DUTIES AND RESPONSIBILITIES:

• Responsibilities include planning, organizing and leading business activities to exceed revenue, gross profit and ebitda budget.
• Effectively communicate expectations and accountability to branch teammates to increase business, manage workload and job costs, and achieve production and margin objectives.
• Promote customer satisfaction through high quality service, and a 5-star experience at every customer touch point. Maintain a Google Score of 4.8 minimum.
• Responsible for maintaining A/R levels < 5% of monthly revenue.
• Work with branch leadership team to create a monthly operational budget to exceed branch budget objectives. Conduct an in-person daily huddle to review the previous days results and plan for success the next 3 days.
• Effectively manage relationships with teammates through clear communication, addressing all concerns, questions, or problems expediently.

Compensation: Excellent salary and bonus plan based on experience:

Benefits:

• Medical Insurance
• Dental and Vision plans
• Life Insurance plan
• 401(k) with Company Match
• Short- and Long-Term Disability plans
• Paid Time off
• 6 Paid Holidays each year 2 paid floating holidays

Job Type: Full-time

Ability to Relocate: Liberty, MO 64068: Relocate before starting work (Required)

Work Location: In person