What are the responsibilities and job description for the Senior Community Manager position at Blue Castle Agency?
Job Title
Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below.
Jamaica Plain, MA
Competitive Pay
OVERVIEW
Our client is currently seeking a Community Manager to lead the day-to-day operations, financial management, and resident relations for one of their affordable housing multifamily communities in Jamaica Plain, MA. Under the guidance of the Portfolio Operations Manager, the Senior Community Manager oversees daily operations of multiple communities, focusing on financial performance, property condition, and customer service. Key responsibilities include maximizing occupancy and revenue, minimizing expenses, and maintaining the physical asset. This role involves training new team members, managing property transitions, and ensuring compliance with regulatory requirements. The Senior Community Manager is also tasked with fostering a positive work environment and delivering exceptional service to residents.
WHAT YOU'LL DO
- Multi-site role, taking over new buildings and constructions within company's portfolio.
- Develop and manage budgets, billing, accounting, and expense tracking.
- Oversee revenue transactions, rent collection, and follow-up on nonpayment.
- Ensure leasing compliance with Fair Housing regulations.
- Approve and submit employee timesheets; implement cost control measures.
- Maintain property appearance, conduct annual inspections, and ensure market-ready units.
- Prepare for audits and inspections; manage work orders and risk documentation.
- Attend corporate committees, trainings, seminars, and conferences.
- Provide exceptional customer service, handle communications, and address resident issues.
- Collaborate with Community Life staff and resident groups to promote on-site activities.
- Recruit, train, and manage team members; provide performance evaluations.
- Be available for emergencies, on-call duties, and resident events as needed.
WHY YOU MATTER
WHAT IT TAKES
THE PERKS!
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