What are the responsibilities and job description for the AICK Information Systems Specialist position at Blue Cross and Blue Shield of Kansas?
The Information Systems Specialist is responsible to identify, research, develop, coordinate, test, approve, communicate and document any activities or projects that affect the operation of the Advance Insurance Company of Kansas (AICK) application. The position represents the department and serves as coordinator and liaison between AICK and Information Services (IS) and any other corporate users.
“This position is eligible to work onsite or hybrid (9 or more days a month on site) in accordance with our Telecommuting Policy. Applicants must reside in Kansas or Missouri or be willing to relocate as a condition of employment.”
“This position is eligible to work onsite or hybrid (9 or more days a month on site) in accordance with our Telecommuting Policy. Applicants must reside in Kansas or Missouri or be willing to relocate as a condition of employment.”
Are you ready to make a difference? Choose to work for one of the most trusted companies in Kansas.
Why Join Us
- Make a Positive Impact: Your work will directly contribute to the health and well-being of Kansans.
- Family Comes First: Total rewards package that promotes the idea of family first for all employees.
- Professional Growth Opportunities: Advance your career with ongoing training and development programs.
- Dynamic Work Environment: Collaborate with a team of passionate and driven individuals.
- Stability: 80 years of commitment, compassion and community
- Flexibility: options to work onsite or hybrid available
- Balance: paid vacation and sick leave with paid maternity and paternity available immediately upon hire
- Inclusive Work Environment: We pride ourselves on fostering a diverse and inclusive workplace where everyone is valued and respected.
Compensation
$26.34 - $31.30 hourly
Non-Exempt 13
Non-Exempt 13
- Blue Cross and Blue Shield of Kansas offers excellent competitive compensation with the goal of retaining and growing talented team members. The compensation range for this role is a good faith estimate, it is estimated based on what a successful candidate might be paid. All offers presented to candidates are carefully reviewed to ensure fair, equitable pay by offering competitive wages that align with the individual's skills, education, experience, and training. The range may vary above or below the stated amounts.
What you’ll do
- Administer system corrections and modifications put into production and notify system users. Includes new releases to Facets, BluesEnroll and eBilling systems.
- Recommend and develop user stories for enhancements or modifications to the system. Complete the testing, implementation, and training with AICK and IS staff.
- Make decisions regarding system issues that have a broad impact on the department and organization.
- Prepare training materials and manuals and trains end users for the systems supported by this position.
- Facilitate and utilize the appropriate Agile/Scrum, Kanban, or Waterfall reporting process to manage and support the technical, operational, and functional requirement of the business area and IS.
- Participate in the development of new AICK products as they would affect the system. Responsible for determining how the new products should be set up on the system to ensure the desired reporting results for all AICK systems.
- Responsible for setting up client records, agent records, billing tolerance levels, rate tables, reinsurance pointers, commission tables, benefit ID’s, and reduction tables.
- Responsible for daily/weekly/monthly electronic transmissions received from an outside vendor and imported into the Facets system.
- Participates in the research, evaluation, recommendation, selection, and implementation of any software/hardware that AICK considers purchasing.
- Responsible for the end user security access to the AICK systems and serves as the DCA by submitting UAM requisitions. Monitor security register for security violations and unauthorized usage and access to all AICK systems.
- Research and understand changes in policies and new products to be able to automate changes and procedures.
What you need
Knowledge/Skills/Abilities
- Familiarity with life insurance rules and regulations preferred.
- Must be able to write and gather business requirements and be capable of developing test scenarios, testing system changes and implementing enhancements.
- Capable of interpreting new or modified products and/or benefit designs and translating them and/or assigning a benefit plan.
- Requires a high degree of analytical and organizational skills.
- Ability to analyze, problem solve, make decisions and present facts in a logical manner that may or may not be documented by established procedures.
- Requires an understanding of the Agile method of software development and project management after training.
- Work must be performed with a high degree of accuracy to ensure other employees can effectively serve the customer.
- Ability to work independently to meet critical deadlines.
- Must have the proven ability to clearly communicate both orally and in writing with all levels of internal management to resolve problems, interpret information and/or advise.
- Ability to effectively eliminate barriers and collaborate with others.
- Expected to maintain a low number of unscheduled absences. Must have a proven record of ability to report to work as scheduled.
Education and Experience
- Completion of high school diploma is required. Bachelor’s Degree with emphasis on Business Administration preferred.
- Experience using the principles of system testing, how to thoroughly test a system when changes occur to include setting up tests cases, ensuring extreme values are tested in all cases and verifying the results of both valid and invalid input.
Physical Requirements
- Must be able to occasionally move up to 25 pounds.
- Must use keyboards and mouse up to 100% of the day in a stationary position.
Benefits & Perks
- Base pay is only one component of your competitive Total Rewards package
- Incentive pay program (EPIP)
- Health/Vision/Dental insurance
- 6 weeks paid parental leave for new mothers and fathers
- Fertility/Adoption assistance
- 2 weeks paid caregiver leave
- 5% 401(k) plan matching
- Tuition reimbursement
- Health & fitness benefits, discounts and resources
Our Commitment to Diversity, Equity, Inclusion, and Belonging
At Blue Cross and Blue Shield of Kansas, we are committed to fostering a culture of diversity, equity, inclusion, and belonging (DEIB), where mutual respect is at the foundation of our workplace. We provide equal employment opportunities to all individuals, regardless of race, color, religion, belief, sex, pregnancy (including childbirth, lactation, and related medical conditions), national origin, age, physical or mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military or veteran status, family or parental status, or any other characteristic protected by applicable law.
We believe that embracing diversity and authentically promoting inclusion, equity, and belonging among our team members is crucial to our collective success. By intentionally recruiting, developing, and retaining a diverse pool of talent, we cultivate an environment where everyone feels valued, heard, and empowered to contribute. Accommodations are available for applicants with disabilities upon request, ensuring an inclusive and accessible hiring process for all.
Salary : $26 - $31
