What are the responsibilities and job description for the Usher - Blue Cross Arena/Rochester Amerks position at Blue Cross Arena?
Summary
Answer general questions pertaining to events and provide directions in and around Blue Cross Arena. Assist patrons in locating assigned seats and resolve issues as they arise.
Duties & Responsibilities
- Provide a high level of service to patrons during events
- Provide access control to those with proper credentials and valid tickets to event and/or specific area of Arena
- Monitor work area and report relevant information to supervisor, including housekeeping, security, medical, and guest service issues
- Work under limited supervision and apply broadly defined procedures to varying situations
- Responsible for obtaining and having a working knowledge of all procedures and directives that pertain to each event
- Read tickets and have a firm grasp of arena
- Ability to remain calm and address all situations
Minimum Qualifications for the Position:
- Must be at least 18 years of age
- Must be able to stand for extended period of time, be able to climb stairs and be comfortable working at heights
- Availability to work nights, weekends and holidays
- Knowledge in ASL and Spanish preferred
Critical Competencies
- Problem-solver
- Ability to work in a fast-paced environment
Compensation
- The pay for this role is $16.75
Rochester Arena, LLC is an Equal Opportunity Employer
Salary : $17
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