Senior Director, Analytic Hub

Ready to help us transform healthcare? Bring your true colors to blue.

Reporting to the Chief Financial Officer, the Senior Director of the Analytic Hub will support the company’s efforts to better enable the proliferation and deployment of high quality, effective enterprise-wide analytics. The successful candidate will be able to evaluate business-related analytic asks against organizational priorities and synthesize these with enterprise data and analytic capabilities, facilitating the appropriate deployment and delivery of analytics.

This role is eligible for our Flex persona

The Analytic Hub has two core functions :

Analytical Work :

Design and implement a process to accept, clarify, triage, and assign analytic requests submitted by business units to appropriate major analytic units (PMI, BAA, NPC)

Develop, maintain, and enforce an appropriate quality control / peer review framework across the analytic community;

Create and maintain a well-organized, searchable inventory of current and past analytic tasks that transit the Analytic Hub, including descriptive characteristics of each (e.g., topic, costs, labor, quality, and ultimate effectiveness)

Identify and apply appropriate quality control and / or peer review to minor analytic groups scattered throughout the company

Lead a group of analysts that will support prioritized enterprise-wide analytics;

Identify and document stable, well-functioning, repeated analytic requests that do not require new intake and triage

Partner with Enterprise Technology to identify analytic elements of Portfolio requests and apply appropriate triage, tracking, and quality control to each

Data Standards :

Partner closely with Enterprise Technology to develop, support and enhance a best-in-class data standards infrastructure;

Actively participate in the Enterprise Data Governance team, playing the role of Data Producer on behalf of the analytic community for any Data Domain or analytic asset that is leveraged broadly across multiple analytic functional areas;

Participate in data governance decisions that are relevant to analytics

Identify, research, and remediate data problems that limit analytic effectiveness

Co-lead a new Data Standards Committee

Facilitate prioritization of changes / additions to the Analytic Data Hub (ADH—which is a data warehouse distinct from the Analytic Hub)

Evaluate and track the performance of analytic software packages that are used by major and minor analytic units.

In this role, you will :

Convene and be guided by an Analytics Steering Committee comprised of leaders of the major analytic units.

Monitor demand for and supply of analytic resources and, with Analytic Steering Committee oversight, make budget requests based on these data.

Train business units in how to submit analytic requests to the Analytic Hub and help create training curricula for new analytic hires and for existing associates in the use of new analytic tools.

With guidance from the Analytics Steering Committee, design and execute a strategy to explore and, when appropriate, adopt cutting-edge analytic methods, interfacing with analytic experts outside the company (e.g., academics, researchers, consultants).

Key Accountabilities :

Design and implement analytic request triage process

Design and implement analytic quality control / peer review system

Design and maintain organized, searchable inventory of current and past analytic tasks

Convene Analytics Steering Committee

Recommend enterprise-wide data and analytic strategies

Facilitate improvements in data governance, with primary responsibility for remediating data problems that limit analytic units’ ability to meet business needs

Education / Relevant Experience :

8 or more years of health care business and analytic experience with a BA / BS degree required, advanced degree preferred.

Training and experience in program management, including in matrixed environments.

Familiarity with descriptive, predictive, and evaluative analytic methods

Experience in clarifying and evaluating business requests for analytic work

Excellent communication skills and demonstrated ability to develop and maintain effective working relationships at all levels of the organization and with key constituents.

High degree of organizational astuteness and ability to successfully interact with leaders at all levels.

Highly adaptable and creative with an openness to assuming new roles and responsibilities as they arise.

Flexibility to work within a changing environment.

High degree of initiative; ability to work both independently and within a team.

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Minimum Education Requirements :

High school degree or equivalent required unless otherwise noted above

LocationBostonTime TypeFull time

Salary Range : $211,590.00 - $258,610.00

The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs and affordability.

This job is also eligible for variable pay.

We offer comprehensive package of benefits including paid time off, medical / dental / vision insurance, 401(k), and a suite of well-being benefits to eligible employees.

Note : No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

WHY Blue Cross Blue Shield of MA?

We understand that the confidence gap () and imposter syndrome () can prevent amazing candidates coming our way, so please don’t hesitate to apply. We’d love to hear from you. You might be just what we need for this role or possibly another one at Blue Cross Blue Shield of MA. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be brilliant. We encourage you to bring us your true colors, , your perspectives, and your experiences. It’s in our differences that we will remain relentless in our pursuit to transform healthcare for ALL.

As an employer, we are committed to investing in your development and providing the necessary resources to enable your success. Learn how we are dedicated to creating an inclusive and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path by visiting our Company Culture () page. If this sounds like something you’d like to be a part of, we’d love to hear from you. You can also join our Talent Community () to stay “in the know” on all things Blue.

At Blue Cross Blue Shield of Massachusetts, we believe in wellness and that work / life balance is a key part of associate wellbeing. For more information on how we work and support that work / life balance visit our "How We Work () " Page.

Voted as the highest in member satisfaction among Massachusetts commercial health plans by JD Power , Blue Cross Blue Shield of Massachusetts is a community-focused, tax-paying, not-for-profit health plan headquartered in Boston. We have been a market leader for over 75 years, and are consistently ranked among the nation's best health plans. Our daily efforts are dedicated to effectively serving our 2.8 million members, and consistently offering security, stability, and peace of mind to both our members and associates.

Our Commitment to You

We are committed to investing in your development and providing the necessary resources to enable your success. We are dedicated to creating a refreshing and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path. We take pride in our diverse, community-centric, wellness-focused culture and believe every member of our team deserves to enjoy a positive work-life balance.

Blue Cross Blue Shield of Massachusetts is an Equal Employment / Affirmative Action Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or expression, or any other characteristics protected by law.

Blue Cross Blue Shield of Massachusetts will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Blue Cross Blue Shield of Massachusetts's legal duty to furnish information.

Salary : $211,590 - $258,610