Head of Advanced Analytics

Please email HR_Talent_AcquisitionTeam@bcbsri.org if you are a candidate seeking a reasonable accommodation for the application and/or interview process.

Schedule: Remote
Compensation: $176,200 - $293,500

Jump into the new world of health insurance:
At Blue Cross & Blue Shield of Rhode Island (BCBSRI), our business is healthcare. But our focus is on improving lives. Be part of a team that is large enough to make a difference but small enough to be innovative. Work in a rapidly changing field. Take a chance to be creative. Move outside the status quo. Shape new ideas with the power of a national brand behind you.

Join others who know diversity is strength:
We appreciate and celebrate everything that makes us unique: age, national origin, citizenship status, perspectives, experiences, physical or mental disability, military status, race, ethnicity, religion, gender, sexual orientation, gender identity and/or expression. Our diversity strengthens us as an organization and helps us better serve an increasingly diverse Rhode Island population.

Why this job matters:
Develop and lead a high-performing team of machine learning (ML) and artificial intelligence (AI) engineers, data analysts, and data scientists to develop robust ML infrastructure and scalable systems that drive innovation and enable AI applications. Set strategic direction and execution roadmaps to transition the team from reactive reporting to proactive analytics, data exploration, and data science. Collaborate with product, clinical, information technology, and member services teams to deliver transformative analytic solutions and member services.

What you will do:

• Provide visionary leadership to establish and grow machine learning, artificial intelligence, and data science functions, ensuring performance management, employee development, and a high-performing culture.
• Develop and implement strategic plans and execution roadmaps to advance the team's capabilities from reactive reporting to proactive analytics and data science.
• Operationalize, measure, and manage ML/AI algorithms, ensuring high system reliability and sustainability.
• Scale and optimize machine learning processes throughout the project lifecycle, including feature engineering, model training, production deployment, monitoring, and retraining for continuous delivery.
• Design and build adaptive learning systems that respond to changes in patient/member preferences using advanced machine learning and statistical techniques.
• Identify opportunities for advanced analytics to automate processes, support knowledge discovery, streamline business operations, and enable new capabilities.
• Provide thought leadership to enable ML/AI applications and deliver innovative products and services to support internal and external stakeholders.
• Stay informed on cutting-edge AI/ML technologies and their potential applications and ROI for implementation.
• Lead efforts to work with internal and external customers, providing expert advice on best use and interpretation of information, as well as limitations.
• Allocate human and financial resources effectively to achieve departmental objectives. Strong understanding of FinOps principles as it relates to the curation of analytic models and data structures.
• Perform other duties as assigned.

What you need to succeed:

• A combination of education and related experience
• Ten or more years of health data analysis, business analysis, software application, database design, and technical documentation experience, preferably in the health insurance industry
• Seven or more years of management experience; or experience leading a team
• Understanding of analytic tools, spreadsheet, and database software and other application development tools
• Knowledge of general mathematical principals
• Ability to collaborate while dealing with complex situations
• Ability to think creatively and to drive innovation
• Ability to motivate, lead and inspire a diverse group to a common goal/solution with multiple stakeholders.
• Ability to convert business strategy into action-oriented objectives and measurable results
• Ability to develop and manage a budget
• Strong business acumen and political savvy
• Strong leadership skills
• Ability to mentor, coach and provide guidance to others
• Ability to act as a strategist, visionary, or change agent

The extras:

• Knowledge of applied statistics
• Knowledge of econometric modeling
• Knowledge of marketing analytic principles and modeling
• Experience utilizing competitive intelligence
• Experience working in a 100% cloud environment

Location:
BCBSRI is headquartered in downtown Providence, conveniently located near the train station and bus terminal. We actively support associate well-being and work/life balance and offer the following schedules, based on role:

• In-office: onsite 5 days per week
• Hybrid: onsite 2-4 days per week
• Remote: onsite 0-1 days per week. Permitted to reside in the following states, pending approval from the Human Resources Department: Arizona, Connecticut, Florida, Georgia, Louisiana, Massachusetts, North Carolina, Oklahoma, Rhode Island, South Carolina, Texas, Virginia

At Blue Cross & Blue Shield of Rhode Island (BCBSRI), diversity and inclusion are central to our core values and strengthen our ability to meet the challenges of today's healthcare industry. BCBSRI is an equal opportunity, affirmative action employer. We provide equal opportunities without regard to race, color, religion, gender, age, national origin, disability, veteran status, sexual orientation, genetic information and gender identity or expression.
The law requires an employer to post notices describing the Federal laws prohibiting job discrimination based on race, color, sex, national origin, religion, age, equal pay, disability, veteran status, sexual orientation, and genetic information and gender identity or expression. Please visit https://www.eeoc.gov/employers/eeo-law-poster to view the "EEO is the Law" poster.

Salary : $176,200 - $293,500