Library Clerk On-Call Job at Blue Earth County in Mankato

Under direct supervision of the Assistant Library Services Director - Circulation, this position supports the mission of the library by providing access to resources, services, activities, and information of local interest that encourage life-long learning in our community. The Library Clerk is responsible for assisting in the facilitation of daily library tasks and operations. Responsibilities include providing excellent customer service, providing assistance and guidance to library patrons, assisting patrons to utilize library services, and maintaining library resources.

ESSENTIAL FUNCTIONS :

• Provides excellent customer service. Greets, answers, and refers questions of the public and customers in a courteous, welcoming, and professional manner. Conducts customer service in person, by phone, and through e-mail. Provides administrative support as needed.
• Provides assistance and guidance to library patrons. Provides instruction to and assists patrons in the proper use of library equipment, materials, and resources. Assists patrons by answering questions using library resources, suggesting reading materials, or by locating materials in the library or through inter-library loan.
• Assists library patrons to utilize library services. Checks library materials in and out, renews materials, reserves materials, and processes fines for patrons. Processes new library cards and renews expired cards. Notifies patrons of the availability of reserved materials. Processes reservations of library services and inter-library loan requests. Processes the incoming and outgoing courier items.
• Maintains library resources. Records, inspects, and checks in returned materials. Works with Assistant Director to assess appropriate damage fees to patron accounts. Performs minor repairs to books and magazines. Checks in new issues of periodicals and newspapers. Prepares new materials for shelving, including barcoding, typing labels, and plastic covers. Sorts and shelves returned materials and maintains library shelves in neat clean order. Assists in ongoing maintenance of collection, weeding, and discarding materials from the catalog.
• Open / close building by deactivating / activating the alarm. Turning on / off equipment, tidying up space as needed, ensuring library is safe and secure.
• Performs miscellaneous duties. These duties may include but are not limited to answering phones, making arrangements for use of library facilities, assisting patrons with the copy machine, etc. Assists in maintaining library facilities by cleaning and organizing the library spaces to ensure a welcoming and safe environment for community members.
• Promotes a diverse, culturally competent, and respectful workplace.
• Engages positively with both internal and external customers. Communicates and interacts effectively and respectfully with colleagues, supervisors, representatives from other organizations, and the public.
• Performs the physical and mental demands of the position.
• Attends work during regularly scheduled hours.

ADDITIONAL FUNCTIONS :

MINIMUM QUALIFICATIONS :

PREFERRED QUALIFICATIONS :

CONDITIONS OF EMPLOYMENT :

Variable hours, not to exceed 14 hours per week. Evening and weekend hours will be required. Hours of work are structured to meet service demands and the needs of the public served.

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