What are the responsibilities and job description for the Bakery Sales Associate / Barista position at Blue Eyed Baker?
About Us: Blue Eyed Baker expanded into an almost 6,000 square foot newly built & renovated bakery / all day cafe! The location is 636 East Fillmore Ave in East Aurora right across from the ice rink. The new space features a 2,000 square foot brand new kitchen, new kitchen equipment, plenty of customer seating, a very large bakery display case, a kitchen classroom space, outdoor patio space, an upstairs rooftop patio, a 30 foot upstairs bar, and large seating lounge. We have a 3 group head La Marzocco espresso machine & have a full drink menu.
Position Overview: As a Sales Associate at Blue Eyed Baker, you will be the face of our bakery, providing excellent customer service and assisting customers in their bakery, drink, and food selections. The ideal candidate will have a passion for baked goods & high quality food & coffee, a friendly demeanor, and a knack for creating positive customer experiences. You will also have barista responsibilities consisting of working with a 3 group head La Marzocco espresso machine & preparing specialty coffee and beverages.
Responsibilities:
- Greet and assist customers in a friendly and welcoming manner
- Provide information about bakery products, beverages (coffee and more), and savory menu items, including ingredients and flavor profiles
- Operate the cash register and handle transactions accurately
- Maintain clean and organized sales and customer areas
- Package and label bakery items for customer purchase
- Assist in restocking bakery shelves, displays, boxes, and more
- Upsell products and promote cafe specials
- Handle customer inquiries and resolve issues with professionalism
- Provide quick service with attention to detail and minimizing the opportunity for errors
- Preparing and Serving Beverages: Craft a variety of espresso-based drinks, teas, and other beverages according to standardized recipes. This includes pulling espresso shots, steaming milk, and maintaining quality and consistency.
Requirements:
- Previous retail or customer service experience is a plus
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Attention to detail and strong organizational skills
- Basic math skills for handling cash transactions
- Passion for providing exceptional customer service
- Flexibility to work evenings, weekends, and holidays
- Prior barista experience is a plus, willing to train.
How to Apply: If you have a passion for customer service, enjoy working in a bakery setting, and are excited about contributing to a positive customer experience, we would love to hear from you! Please submit your resume and a brief cover letter outlining your relevant experience to alex@blueeyedbaker.net .
Benefits:
- Competitive hourly wage including great tips!
- Employee discounts on bakery items
- Opportunities for professional growth and advancement
- Friendly and collaborative work environment
- 401K & health insurance options
Blue Eyed Baker is an equal opportunity employer. We encourage candidates of all backgrounds to apply.
Qualifications
- Proficiency in basic math for handling cash transactions
- Experience in cash handling and using a cash register
- Strong customer service skills with a focus on communication
- Organizational skills to manage bakery sales and inventory
- Previous baking experience or a passion for baking
- Ability to work efficiently in a fast-paced environment
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Health insurance
- Paid training
Shift:
- Day shift
- Evening shift
People with a criminal record are encouraged to apply
Ability to Relocate:
- East Aurora, NY 14052: Relocate before starting work (Required)
Work Location: In person
Salary : $15