What are the responsibilities and job description for the Enterprise Solutions Specialist position at Blue Frog?
At Blue Frog, we're seeking a highly skilled Enterprise Solutions Specialist to join our team and play a pivotal role in scoping, designing, and supporting the implementation of enterprise-level HubSpot solutions for our clients.
The ideal candidate will be a key technical resource for clients and internal teams, working closely with the sales team to understand client needs, define solutions, and ensure seamless handoffs to our implementation team. As an Enterprise Solutions Specialist, you'll have a balance of technical expertise, strategic thinking, and exceptional communication skills.
Responsibilities
- Client Engagement: Partner with sales representatives during the pre-sales process to conduct discovery meetings and understand client goals, pain points, and technical requirements.
- Solution Development: Develop strategic HubSpot implementation plans tailored to client needs, including workflows, integrations, automations, and reporting structures.
- Technical Scoping: Identify and scope integration opportunities with third-party systems (e.g., Salesforce, Dynamics, NetSuite) and determine the best solutions for implementation.
- Documentation: Prepare Statements of Work (SOWs) and technical documentation that clearly outline project deliverables, timelines, and scope.
- Internal Collaboration: Work closely with project managers, developers, and implementation specialists to ensure a smooth transition from sales to delivery.
- HubSpot Expertise: Stay current on HubSpot's enterprise-level tools and features, leveraging this knowledge to provide innovative solutions.
- Process Optimization: Assess client workflows and recommend process improvements to maximize ROI from HubSpot.
- Support Sales Success: Serve as the technical voice during sales presentations and meetings, effectively communicating the value and feasibility of proposed solutions.
Qualifications
- Experience: 3 years in a related role (Sales Engineer, Solutions Architect, Implementation Specialist) with a focus on HubSpot or enterprise CRM solutions.
- HubSpot Expertise: Proven experience in HubSpot's Marketing, Sales, Service, and Operations Hubs at an enterprise level.
- Technical Skills: Proficient in RESTful APIs, CRM integrations, and iPaaS/middleware tools (e.g., Zapier, Skyvia, Census).
- Communication Skills: Exceptional ability to translate technical concepts into clear, actionable insights for diverse stakeholders.
- Problem-Solving: Analytical mindset to tackle challenges and design innovative, data-driven solutions.
- Certifications: HubSpot certifications are highly preferred; additional technical certifications are a plus.
- Project Management: Strong ability to plan and manage multiple projects, ensuring timely delivery and client satisfaction.
- Collaboration: A team player eager to contribute, learn, and support cross-functional success in a dynamic environment.
Why Join Us?
We offer a unique opportunity to be part of a global organization at the forefront of HubSpot strategy. Our award-winning reputation, global reach, and supportive culture make us an ideal place to grow your career and make a meaningful impact.
