What are the responsibilities and job description for the Parts Counterperson - JLR position at Blue Grass Automotive?
At Blue Grass Automotive we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Blue Grass Automotive is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.
Benefits
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Medical and Dental
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401K Plan
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Paid time off and vacation
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Growth opportunities
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Paid Training
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Employee vehicle purchase plans
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Family owned and operated
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Long term job security
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Health and wellness
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Flexible Work Schedule
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Discounts on products and services
Responsibilities
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Oversee the parts sales process from start to finish.
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Communicate with staff and customers in a friendly and professional manner.
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Converse effectively regarding customer parts status.
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Be able to read and understand the parts catalog when looking up parts.
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Answers phone calls, providing price quotes and other information.
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Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
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Provides high level service to internal and external customers.
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Pulls and fills orders from stock.
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Maintain a weekly bin checks to ensure accuracy of stock.
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Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
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Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
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Make sure all internal requests for parts are billed on service repair order.
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Receives payment from retail customers or obtains credit authorization.
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Set up orders for daily shipment, delivery, or pick-up.
Qualifications
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Possess a High School Diploma or equivalent
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Prior auto parts sales experience preferred
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Ability to work and thrive in a fast-paced work environment
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Strong organizational and time management skills
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Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
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Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
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Valid driver's license and clean driving record
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Willing to submit to pre-employment drug screen and background check
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.