What are the responsibilities and job description for the Office Manager/Compliance Coordinator position at Blue Kangaroo Packout of Cincinnati / Dayton OH?
Office Manager / Compliance Coordinator
Office Manager / Compliance Coordinators are expected to demonstrate a high level of proficiency office administration & HR functions while supporting PMs, GM and Owner with various tasks. The ability to multitask while working in a team environment is important. Additionally, he/she must demonstrate exemplary customer service skills as he/she may often be the main point of contact for customer communications and service satisfaction. This team members direct report is the General Manager & Owner.
- Reliable transportation to / from our facility
- Mastery of our company’s services and the value they provide
- Mastery of relevant Google Workspace Functions
- Mastery of Data Entry, Function Implementation, Oversight of our RM System; PSA / Proven Jobs / Proven CRM
- Proficient w/ file management using TPA programs such as Alacnet, Xactanalysis & iRestore
- Proactively responding to clients’ needs via email, phone or other similar communication methods
- Answering incoming calls / coordinating as appropriate with Owner, General Manager & Project Managers
- Oversight of Vendor service agreement files. ie- Cert of Ins, BWC Cert, W9 & AP agreement
- Maintaining / Ordering office supplies to support both the production / leadership teams
- Special event oversight & coordination. ie Golf Outing, Open Houses, Facility Tours, Team Events or similar
- Tracking / audit timesheets for both non-exempt & temporary labor workers. Accurately oversee PTO, Holiday pay and non-exempt work hours. Process payroll in QB Time
- Track / audit PM Commission spreadsheet. Add appropriately earned commissions to subsequent pay cycles.
- Facilitate incident reports for repairs and replacements for damaged items with the assigned Lead Contents Technician from job sites
- Lead new hire or promoted team members w/ on-boarding by creating employee personnel file and assigning ‘Learning Plans’ as appropriate per job description
- AR- generate QB Invoices for services rendered by the directives of PM. Email & Mail the Invoice to customer. PM’s are then responsible for collections follow-up.
- AP- audit expenses for validation / accuracy. Enter payables in QB for processing with proper expense account while ensuring job costing to customer as appropriate.
- Maintain / generate referral payments to claim partners per our agreement with them
- Banking Deposits / Reconciliation of Monthly Credit Card Statements
- Computer / Similar Technology
- Ability to multitask while prioritizing based on service needs
- Ability to operate efficiently with no supervision
- Maintain a clean and professional office environment
- Demonstrate a positive attitude in the workplace
- Maintain a good attendance record
- Exempt Salary Range of $47,000-$60,000
- 7 paid holidays per calendar year (New Year’s Day, Memorial Day, 4 of July, Labor Day, Thanksgiving, Christmas, and your Birthday)
- 5-10 days PTO per calendar year (earned on an accrual basis)
- Up to 2 unpaid flex days per calendar year
- Major Medical / Dental / Vision Health Insurance coverage with company contributions up to $300 / month
- Company Provided Smartphone or similar as needed
Job Type: Full-time
Pay: $47,000.00 - $60,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Relocate:
- Miamisburg, OH 45342: Relocate before starting work (Required)
Work Location: In person
Salary : $47,000 - $60,000