Demo

Account Manager

Blue KC
Kansas, MO Full Time
POSTED ON 2/4/2025
AVAILABLE BEFORE 5/4/2025

Guided by our core values and commitment to your success, we provide health, financial and lifestyle benefits to ensure a best-in-class employee experience. Some of our offerings include :

Highly competitive total rewards package, including comprehensive medical, dental and vision benefits as well as a 401(k) plan that both the employee and employer contribute

Annual incentive bonus plan based on company achievement of goals

Time away from work including paid holidays, paid time off and volunteer time off

Professional development courses, mentorship opportunities, and tuition reimbursement program

Paid parental leave and adoption leave with adoption financial assistance

Employee discount program

Job Description Summary :

The Account Manager role is responsible for ensuring document support and completion for mid and large group sales. This role is also responsible for building and maintaining external broker relationships.

Job Description

Ensure proper execution of retention goals

Answer and resolve all broker and group inquiries (e.g. billing, claims, membership services, etc.) in a timely manner

Execute renewal documents and support renewal activities / process timely and accurately

Build and maintain customer, broker and consultant relationships

Assist Customer Success Managers and department leadership to ensure proper onboarding and adoption of Blue KC products and services

Collaborate with Customer Success Managers and department leadership to align on group and broker needs

Collaborate with Customer Success Managers to develop and implement service plan by customer

Execute on strategy set forth by Sales Leadership

Minimum Qualifications

Bachelor’s degree business, marketing, communications, or other relevant academic discipline, or an equivalent combination of education and experience.

3 years' related experience in health insurance sales / retention.

Must possess a State Life / Health Insurance license in both Missouri and Kansas or be able to obtain one within 60 days of hire.

Blue Cross and Blue Shield of Kansas City is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.

At Blue Cross and Blue Shield of Kansas City (Blue KC), we have long put our members first by developing products and services to meet their needs. From our founding in 1938 to more than 80 years of experience in innovative, patient-centered healthcare coverage, Blue KC continues to keep our members at the center of everything we do. As a market leader, we continue to embrace new ideas to make healthcare more affordable and to improve the customer experience. Come join us!

Blue Cross and Blue Shield of Kansas City will extend reasonable accommodations to qualified individuals with disabilities who are otherwise not able to fully utilize electronic and online job application systems. For assistance, please send an email to Recruitingteam@bluekc.com .

EOE / M / F / Vets / Disability

Affirmative Action Employer

Equal Opportunity Employer

Know Your Rights : Workplace Discrimination is Illegal (https : / / www.dol.gov / sites / dolgov / files / OFCCP / regs / compliance / posters / pdf / 22-088_EEOC_KnowYourRights.pdf)

E-Verify Participation

Equal Employment Opportunity / Nondiscrimination / Affirmative Action Policies (https : / / bluekcmemberportal.azureedge.net / pdf / 2024 / EEO-Policy-2024.pdf)

IER Right to Work

FMLA (https : / / www.dol.gov / whd / regs / compliance / posters / fmlaen.pdf)

Pay Transparency

Employee Polygraph Protection Act (https : / / www.dol.gov / whd / regs / compliance / posters / eppac.pdf)

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Job openings at Blue KC

Blue KC
Hired Organization Address Kansas, MO Full Time
Guided by our core values and commitment to your success, we provide health, financial and lifestyle benefits to ensure ...
Blue KC
Hired Organization Address Kansas, MO Full Time
Guided by our core values and commitment to your success, we provide health, financial and lifestyle benefits to ensure ...

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