What are the responsibilities and job description for the Automotive Service Advisor position at BLUE KNOB AUTO SERVICE CENTER, INC?
Blue Knob Auto Service Center, the area's leading, state-of-the-art automotive service facility is looking for a professional Service Advisor
***** Extremely competitive pay and benefits package, including UPMC Healthcare Plans, Vision, and Dental insurance, 401K, generous vacation and paid sick days *****
Responsibilities:
- Greet customers and provide excellent customer service
- Listen to customer concerns and accurately assess their vehicle's needs
- Provide recommendations for necessary repairs and services
- Prepare accurate estimates for customers and obtain their approval
- Schedule and prioritize repairs and services in alignment with customer needs
- Communicate with technicians to ensure timely completion of repairs
- Keep customers informed about the status of their vehicle throughout the repair process
- Process payments and handle cash transactions
- Maintain a clean and organized work area
Experience:
- A minimum of 2 years experience as an Automotive Service Advisor in a dealership setting is required
- Previous experience using the Automate Operating System, is preferred
- Knowledge of automotive repair and maintenance services, including brake repair, tire service, suspension, shocks, struts, etc.
- Strong communication skills to effectively interact with customers and technicians
- Ability to accurately assess vehicle issues and provide appropriate recommendations for repairs
- Proficient in cash handling procedures
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Work Days:
- Rotating weekends
Experience:
- Dealership: 2 years (Preferred)
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Duncansville, PA 16635 (Required)
Ability to Relocate:
- Duncansville, PA 16635: Relocate before starting work (Required)
Work Location: In person