Field Service Technician

THIS IS A POSITION REQUIRING OVERNIGHT TRAVEL ON A FREQUENT BASIS.

Overview

Our in-house engineering department develops and designs products for use in the public safety sector. Our Field Service Technicians are the essential team members who service our products, both in-house and on the road. We are seeking team members who will help build and maintain our high quality, technologically advanced products for our customers nationwide.

SUMMARY DESCRIPTION

I. ESSENTIAL DUTIES AND TASKS

To perform this job successfully, an individual must be able to perform each essential duty and task satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

· Maintain a high level of attention to detail.

· Connect wiring between components according to the wiring print, specification sheet, and/or schematic using hand tools such as screwdrivers, strippers, crimpers, etc.

· Prevent on-the-job injuries by attending safety meetings, wearing required safety equipment; cleaning work area; and maintaining awareness of hazmat manuals, ISO Standards, and safety equipment.

· Work with technical support to diagnose malfunctioning systems and components using test equipment and hand tools, to locate the cause of a breakdown and correct the problem.

· Remove and replace defective components.

· Perform on-site emergency repairs, installation, and preventive maintenance in a field environment.

· Maintains tools and parts inventory in a secure and accurate fashion.

· Positions, aligns, and adjusts wires and components to facilitate wiring and assembly of product.

THIS IS A POSITION REQUIRING OVERNIGHT TRAVEL ON A FREQUENT BASIS.

II. Qualifications and Requirements

The requirements listed below are representative of the knowledge, skills, and/or abilities required:

EDUCATION AND/OR EXPERIENCE:

High school diploma or equivalency.

Experience in electronics assembly preferred but not essential.

Experience using computers, computer programs, hand tools, specialized tools, ladders, and hardware.

Experience working in production and assembly environment.

Valid driver’s license issued within the United States.

LANGUAGE SKILLS:

Ability to read, write, type, and communicate fluently in English. Ability to present information and reports to supervisors, other employees, and customers in a clear and logical manner that is easily understood.

TECHNICAL SKILLS:

· Familiar small hand tools and power tool equipment.

· Soldering experience preferred.

· Experience with networking and hardware

REASONING ABILITY:

Ability to interpret wiring diagrams.

Ability to interpret and apply instructions, including technical information.

III. PHYSICAL REQUIREMENTS

The physical requirements listed below are representative of those that must be met by an individual to successfully perform the essential job functions.

MOVEMENT:

While performing the duties and tasks of this job, the technician may be required to stand for long periods of time; use hands to grasp or handle objects, tools, controls, or keyboards, reach with hands and arms; talk and hear. Must be able to work varying hours based on customer and company needs.

LIFTING AND VISION:

The field service technician must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift heavier objects. Close vision will be necessary to read small print, such as product serial numbers, computer screens, keyboards, instructions, etc. Distance vision, color vision, and the ability to adjust focus will also be utilized.

IV. WORK ENVIRONMENT

The work environment characteristics described here are potentially representative of those encountered by an individual performing the essential functions of this job.

The employee will be working around sensitive information and must be able to pass a background check, including fingerprint submission. Employee is required to work in a drug-free environment and pass pre-employment drug and alcohol test and subject to random and/or post-incident drug and alcohol testing.

CONDITIONS:

The working conditions are typical of a field service position.

V. Equipment/Tools

The equipment/tools listed are representative of those used by an individual performing the essential functions of this job:

· Hand tools

· Drills

· Ladders

· DVOM

· Electrical connection tools

· Soldering equipment

· Computer

· Network connection testing equipment

· Motor vehicles

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• On call
• Overtime
• Weekends as needed

Work Location: In person

Salary : $20 - $23