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Director of Human Resources; Accounting & Business Manager | SHRM-CP

About Blue Line Solutions :

Blue Line Solutions is a mission-focused organization dedicated to enhancing traffic safety through technology-driven enforcement solutions. Founded by veteran police officers, we partner with communities to reduce vehicle speeds, increase safety, and equip law enforcement agencies with superior intelligence to proactively and effectively stop crimes.

Job Description :

We are seeking a detail-oriented and experienced Technical Writer to join our team at BLS. The ideal candidate will be responsible for creating, developing, and maintaining high-quality documentation that supports our products and services, ensuring clarity and accessibility for both technical and non-technical audiences.

Responsibilities :

Document Creation : Develop user manuals, operational guides, installation procedures, service manuals, assembly procedures and training materials for internal and external audiences.
SOP Development : Collaborate with subject matter experts to write and update Standard Operating Procedures (SOPs) for manufacturing and service processes.
Technical Specifications : Prepare detailed product specifications, wiring diagrams, and schematics to support production and service teams.
Content Maintenance : Regularly review and update existing documentation to reflect changes in products or processes.
Collaboration : Work with engineering, production, and customer care teams to gather and understand technical information for documentation.
Visual Aids : Create and integrate diagrams, charts, and visuals to enhance understanding of technical content.
Training Support : Develop training materials and support onboarding for technical and non-technical team members.
Proposals : Compose and edit content for customer proposals to position our company to win.
Quality Assurance : Review and edit content developed by other team members to ensure clarity, accuracy, and compliance with established standards.

Qualifications :

Educational Background : Bachelor’s degree in Technical Writing, English, Communications, or a related field.

Experience : Minimum of 3-5 years of experience in technical writing, preferably within the technology, security or law enforcement sectors.

Technical Proficiency : Familiarity with desktop publishing tools, content management systems, and graphic design software.

Analytical Skills : Ability to understand and interpret complex technical information and translate it into clear, concise documentation.

Attention to Detail : Strong proofreading and editing skills with a focus on accuracy and quality.

Communication Skills : Excellent written and verbal communication skills, with the ability to collaborate effectively with cross-functional teams.

Project Management : Demonstrated ability to manage multiple projects and meet deadlines in a fast-paced environment.

Manufacturing Experience : Understanding of quality and compliance standards in manufacturing.

Preferred Qualifications :

Passion for technology and innovation, with a genuine interest in the law enforcement industry and improving public safety.

Knowledge of traffic enforcement systems and related technologies.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Marketing, Public Relations, and Writing / Editing

Industries : Public Safety

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