What are the responsibilities and job description for the IT Configuration Tech - Onsite Pawtucket RI 8AM to 4:30PM position at Blue Mantis?
Description
Blue Mantis is a leading cloud management consulting and integration firm that helps clients fully virtualize their environments and transform their datacenter and IT operations to effectively leverage the power of cloud computing. The company’s deep technology expertise, broad engineering certifications, and vendor agnostic business model offer clients a strategic, cross-platform, proactive approach to designing, deploying and supporting modern IT environments.
The Technology Implementation Technician is part of a team that performs a broad range of technical services and support to Blue Mantis customers, internal departments and partners.
Key Responsibilities
- Ability to work onsite Mon-Friday 8AM to 4 : 30PM
- Responsible for laptop, desktop, and server assembly and configuration. Tasks include installation of operating systems, warranty repair, firmware and IOS upgrades and installation of Managed Services tools for contracted and non-contracted customers.
- Experience with MDT Server & other PC Imaging Software
- Perform device preparation at Configuration center, specifically imaging and custom configuration of laptops and desktops for onsite installation using various imaging tools.
- Responsible for warehouse management tasks including shipping, receiving, inventory management and delivery of finished devices.
- Performing switch and disk array initial configuration.
- Assist with medium to large scale enterprise migration projects.
- Assist configuration center manager on customer engagements.
- Assist with data center moves.
- May be required to work onsite in a customer facing position as scheduled.
- Meet agreed upon turn-around times for client configuration and installation projects.
- Maintain proper records as required by ISO 9001 certification
Skills, Knowledge & Expertise
Blue Mantis is a leading strategic digital technology services provider with a 30 year history of successfully helping clients achieve business modernization by applying next-generation technologies including managed services, cybersecurity and cloud. Headquartered in Portsmouth, New Hampshire, the company provides digital technology services and strategic guidance to ensure clients quickly adapt and grow through automation and innovation. Blue Mantis partners with more than 1,200 leading mid-market and enterprise organizations in a multitude of vertical industries and is backed by leading private equity firm, Abry Partners.
