Position Summary

Bilingual Office Specialist is responsible for providing service to students and the public in matters relating to financial aid, cashiering, admissions, registration, and testing. Functions as a central point for in-person, phone, e-mail, and web-based student service. Performs all functions and activities within the guidelines and philosophy set forth in the BMCC Mission, Vision and Strategic Plan.

Essential Functions

• Performs all general office functions including; answering telephones, greeting public, staff, and students, taking and delivering messages, and provides information and assistance as necessary. Maintains the office filing system and participates in mail pick up and distribution. Provides great customer service.
• Attends staff meetings and participates in activities including community and events held at BMCC Hermiston.
• Assists Director as requested with training of all new front office employees.
• Assists with student registration and collection of fees. Input registration information in the administrative system. Enters fee information into Accounts Receivable and balances daily receipts.
• Prepares and makes bank deposits on a daily basis.
• Maintains inventory of supplies.
• Orders, receives, distributes, and returns supplies, materials, and equipment requested by staff.
• Operates and troubleshoots distance education technical equipment as needed under the direction of an IT Tech.
• Maintains appointment calendar for advising and building codes testing.
• Maintains room scheduling for classes, trainings, and events.Provides support for BMCC Hermiston instructors of materials and A-V equipment as needed for classes.
• Proctors tests for BMCC courses, distance education offerings, Kaplan Nursing Admission testing, pesticide testing, building codes, and other educational institutions as requested insuring the integrity and requirements of the test. Proctors all PearsonVue tests, including but not limited to GED.
• Serves as a liaison between the Hermiston Center and Outreach in Pendleton.
• Performs other duties as assigned.

Other Aspects of the Position

• Must be an approved test proctor for PearsonVue and other agency testing within first 30 days of hire and pass annual proctor certifications.
• May occasionally work extended hours, particularly during registration.
• Is listed on the staff call list for emergencies. If available, responds to calls when security alarms are activated and there is not regular staff in the buildings.
• Valid drivers license required to duties related to position and to attend out of area meetings as required.

Knowledge, Skills and Abilities

Individuals must possess the following knowledge, skills, and abilities or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities:

• Bilingual reading, writing, and speaking skills (specifically English/Spanish) are required.
• Ability to communicate using correct grammar, syntax, and spelling.
• Ability to effectively and efficiently use selected computer hardware and software programs, including Microsoft Word, Excel, PowerPoint, Windows, Outlook and the Internet.
• Ability to effectively and efficiently use BMCC Student Management and Learning Management Systems.
• Must have advanced organizational skills with the ability to work in a fast-paced office environment.
• Ability to manage multiple tasks, to prioritize effectively, and be organized.
• Strong oral and written communication skills are required.
• Must be sensitive to and understand the diverse socioeconomic, academic, cultural and ethnic backgrounds of community college students.
• Knowledge and understanding of certificates and programs offered by the college.
• Must be flexible and able to work in a team environment as well as independently.
• Must be able to consistently meet deadlines.
• Ability to sit and/or stand for extended periods of time.

Required Education and Experience

• High school diploma or equivalent.
• Bilingual in Spanish and English.
• Two (2) to four (4) years of direct customer service and administrative support experience.
• Experience with Microsoft Office Suite and Windows, or comparable.

The College recognizes the value of skills and knowledge gained outside of formal higher education and paid employment. Applicants who do not meet minimum qualifications but present other qualifications or experience equivalent to those required will be considered and are encouraged to apply. To qualify under equivalency, applicants must indicate how they qualify under equivalency by responding to the supplemental question presented during the application process.

Preferred Education and Experience

• An associate degree or related schooling.
• A background in accounts receivable.
• Experience with networked programs and document imaging.

This is a full-time position with excellent benefits including: Medical, dental, vision, life, accidental death & dismemberment, and long-term disability insurance; Paid holidays; Sick Leave; Vacation; and Tuition waiver for employee and qualified dependents.

Pay: $19.28 - $20.02 per hour DOE; After probation $20.51 - $21.30 per hour depending no performance.

This position is opened until filled; first review of complete applications is Friday, April 18, 2025

APPLICATION PACKETS MUST INCLUDE:

Resume,

Cover letter addressing how you meet the minimum qualifications as outlined in the position description, and

Transcripts of course work - graduate and undergraduate (if applicable) unofficial are acceptable for the application process.

Skills testing may be required for final candidate, i.e. Word, Excel, Typing.

Teaching Demonstration may be required as part to the interview process.

Please contact Human Resources (541-278-5837) if you have a special need/accommodation to aid your participation in our hiring process.

Veteran's preference points will be given provided DD214/DD215 is provided.

Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. No sponsorship is available for this position.

Blue Mountain Community College is an equal opportunity educator and employer. For complete EEO disclosure statement please go to www.bluecc.edu/EEO.