What are the responsibilities and job description for the Public Safety Officer position at Blue Mountain Resort?
WHAT WE ARE LOOKING FOR: Are you always the first to help? We want individuals who thrive in an environment where they get to solve problems, provide support, and create guests for life. Public Safety Officers are responsible for observing and reporting, to keep our guests and employees safe, all while providing exceptional communication and service.
Applicants must be 18 years of age or older to apply.
REQUIREMENTS:
- High school diploma or equivalent required.
- CPR/AED/First Aid Certification preferred.
- Valid PA State Issued Driver’s License required.
- 6 months of experience in safety or hospitality preferred.
- Must be able to communicate effectively with the public and other team members in verbal and written form.
- Ability to work independently, as well as with a team.
- Ability to stand/walk for extended periods.
- Must be able to stay calm in hectic or stressful situations.
- Ability to work weekends, nights, and holidays during ski season.
WHAT YOU CAN EXPECT:
- Maintain and review daily activity log.
- Investigate and provide detailed reports of all incidents and injuries.
- Provide exceptional guest service to deescalate any incidents.
- Maintain confidentiality with respect to guest and employee incidents.
- Observe and report on emergency situations, including medical, security, guest complaints, etc.
- Monitor cameras, and review if applicable.
- Check safety hazards and complete Incident/Accident reports in a clear and concise manner when necessary.
- Patrol resort to ensure that areas are secure and free of unauthorized persons and disturbances.
- Partner closely with members of our security, and medical teams for incidents.
- Perform all other duties as requested.
WHAT WE CAN OFFER YOU: We offer the opportunity to join a growing company with over 40 years in the hospitality industry and be a part of setting a new standard of excellence in guest satisfaction. We understand the importance of both personal and professional growth and support our team members in achieving their goals. Team members enjoy benefits including a free season pass and activities around the resort, discounts on food and merchandise, and special team celebrations in an environment that gives you the opportunity to play where you work!
WHY IT’S SO GREAT TO WORK FOR BLUE MOUNTAIN RESORT: Blue Mountain Resort offers an environment that encourages personal and professional growth, collaboration, safety, and fun. We are committed to fostering a rich learning environment based on individual talents and goals. Together we strive to cultivate a community based on trust and respect.
This job description is a general outline of the responsibilities and duties. Additionally, it is not limited to these specifications and is subject to revision by Blue Mountain Resort at any time.
Job offers are contingent upon successful completion of a drug screen, background investigation, and compliance with the U.S. Government Form I-9, Employment Eligibility Verification.
Blue Mountain Resort is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other status protected by applicable law.
