Demo

Retail Manager

Blue Mountain
Palmerton, PA Full Time
POSTED ON 2/5/2025
AVAILABLE BEFORE 5/4/2025

WHAT WE ARE LOOKING FOR : We are seeking a punctual, detail-oriented individual who thrives in a fast-paced environment and is excited for an opportunity to provide a guest with an experience that is beyond their expectations and excited for the opportunity to create guests for life. The Retail Manager will oversee all aspects of three retail locations at Blue Mountain.

REQUIREMENTS :

  • Five years of successful retail leadership experience required; preferred prior multiple unit leadership responsibilities.
  • Proven ability to lead, manage and develop high-performing teams.
  • High level of energy, personal accountability; passion for excellence which drives financial results.
  • Strong verbal and written communication skills. Able to communicate consistently and effectively both up and down the organization and work effectively across functions.
  • Profit and Loss statement proficiency, (general ledger entries, sales, and stock plans, merchandise buying plans, plan and manage inventory levels). Demonstrated understanding of selling key performance indicators and how to drive improvement in sales results.
  • Experience in developing, training, and / or directing the proper merchandising standards for a retail store in an upscale environment. Should be able to create a block floor plan with appropriate adjacencies and focal points with an awareness of how best to feature vendors and products.
  • Knowledge in outdoor recreation equipment and apparel, including ski, snowboard, bike, and camping preferred. Experience with resort logo merchandise and / or ski / snowboard maintenance is also a plus.

WHAT YOU CAN EXPECT :

  • Establish, direct, and monitor daily operating standards for all stores, and retail support areas. Direct and monitor merchandising activities on-site and provide information and feedback to corporate buyers.
  • Drive top-line sales and bottom-line profitability with an emphasis on managing the cost of goods sold / margins.
  • Lead the resort as an expert on retail market trends, customer profiles, and new vendors / products and coordinate with marketing to drive sales.
  • Develop and maintain merchandising plans for stores providing a "sense of place" for the guests, and maximize the value of the resort name and location while building merchandising skills within your team.
  • Manage ski and snowboard demo program to drive winter hard goods sales.
  • Recruit, hire, train and develop top talent dedicated to delivering service excellence and financial results.
  • Manage annual operating budgets - including staff, open-to-buy, and merchandise plans to optimize stock levels and minimize excess inventory, store hours & payroll.
  • Maintain accurate physical inventory (assets) to maximize sales. Perform quarterly physical inventory stock take. Analyze and develop strategies to minimize shrinkage, receiving errors, and aging inventory.
  • Analyze daily, weekly, and monthly financial results. Take appropriate action based on insight gained from analysis to deliver P&L results and communicate to corporate and resort management.
  • WHAT WE CAN OFFER YOU : We offer the opportunity to join a growing company with over 40 years in the hospitality industry and be a part of setting a new standard of excellence in guest satisfaction. We understand the importance of both personal and professional growth and support our team members in achieving their goals. Team members enjoy benefits including a free season pass and activities around the resort, discounts on food and merchandise, and special team celebrations in an environment that gives you the opportunity to play where you work!

    WHY IT'S SO GREAT TO WORK FOR BLUE MOUNTAIN RESORT : Blue Mountain Resort offers an environment that encourages personal and professional growth, collaboration, safety, and fun. We are committed to fostering a rich learning environment based on individual talents and goals. Together we strive to cultivate a community based on trust and respect.

    This job description is a general outline of the responsibilities and duties. Additionally, it is not limited to these specifications and is subject to revision by Blue Mountain Resort at any time.

    Job offers are contingent upon successful completion of a drug screen, background investigation, and compliance with the U.S. Government Form I-9, Employment Eligibility Verification.

    Blue Mountain Resort is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other status protected by applicable law.

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