Demo

Sales and Operations Manager- Pool service

Blue Pools
Pompano Beach, FL Full Time
POSTED ON 3/31/2025
AVAILABLE BEFORE 4/30/2025

Job Description

Job Description

The Sales and Operations Manager is a key leadership role responsible for driving revenue growth, overseeing all aspects of service delivery, and ensuring customer satisfaction. This role requires a dynamic and results-oriented individual with strong leadership, sales, and operational skills.

Key Responsibilities

  • Sales & Business Development :

Develop and implement effective sales strategies to acquire new residential pool service clients.

  • Manage the sales process from lead generation to closing deals, including prospecting, lead qualification, presentations, and contract negotiations.
  • Build and maintain strong relationships with clients, contractors, and industry partners.
  • Identify and pursue new business opportunities within the local market.
  • Track and analyze sales performance data to identify areas for improvement.
  • Operations Management :
  • Oversee all aspects of service delivery, including route planning, scheduling, and quality control.

  • Manage a team of pool technicians, including hiring, training, performance reviews, and disciplinary actions.
  • Ensure that all services are delivered efficiently, effectively, and in accordance with company standards and safety protocols.
  • Monitor and control operational costs to maximize profitability.
  • Implement and maintain a robust system for tracking and managing customer service requests and issues.
  • Customer Service :
  • Ensure high levels of customer satisfaction through proactive communication, prompt issue resolution, and exceptional service delivery.

  • Build and maintain strong relationships with clients to foster long-term loyalty.
  • Handle customer inquiries and complaints professionally and effectively.
  • Administrative Duties :
  • Prepare reports and presentations as required.

  • Maintain accurate records of all sales, service, and operational activities.
  • Assist with the development and implementation of company policies and procedures.
  • Stay informed about industry trends, best practices, and new technologies.
  • Company Description

    we are passionate about creating beautiful and healthy outdoor living spaces. We are a leading provider of high-quality pool care services, dedicated to exceeding customer expectations with exceptional service and expertise

    Company Description

    we are passionate about creating beautiful and healthy outdoor living spaces. We are a leading provider of high-quality pool care services, dedicated to exceeding customer expectations with exceptional service and expertise

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