What are the responsibilities and job description for the Dental Front Office Staff position at Blue Ridge Orthodontics?
About the Practice
At Blue Ridge Orthodontics in Asheville, our focus is changing our patients’ smile to the healthy, straight, beautiful one that they’ve always wanted. And we understand that choosing orthodontic care is a big decision. We offer our patients the highest standard of care by ensuring equipment is the most up-to-date available. our staff and doctors regularly attend continuing education classes and seminars on clinical orthodontic care, practice management and customer service.
Job Description
As a Front Office staff member, you play an important role in our office and perform a wide range of responsibilities, to include:
- Schedule and confirm patient appointments.
- Veriify insurance for all clinical appointments.
- Collect all monies due for services rendered.
- Develop and maintain doctor/hygiene schedules as necessary.
- Greet and check patients in and out, before and after treatment.
- Educate, consult and present patient treatment plans.
- Responsible for Account Receivable to include, sending of billing statements, aging reports, and collections, if applicable.
- File insurance pre-determinations.
- Conduct financial consultation with patients when new treatment plans are presented, as applicable.
Qualifications
- High school diploma or equivalent required.
- A minimum of two years of front office experience preferably in a dental setting.
- Proficiency with Microsoft Office Suite.
- Knowledge of dental software strongly preferred.
Benefits Offered
In return for providing an excellent patient experience, we offer a great benefits package to include health and dental benefits, 401(k), holiday pay and paid time off.
Requisition Number
2025-15069
